Account Manager – North American B2B Sales (Phone-Based, Warm Leads, No Cold Calling)

Shawnigan Lake, BC · On-site · Full-time The short version

You’ll spend your day being trained and on the phone and email with grocery and refrigeration professionals across the USA and Canada, and many of them already know us. We have thousands of past enquiries, a large base of clients, and many end users who already buy our products through resellers. Your job is to reconnect with them, find the right current decision-makers, and turn that history into business.

The target is up to 20 real conversations a day with the right people, not 20 dial attempts. If that sounds energizing rather than draining, read on.

Who we are

We’re an established Canadian company making specialized technical products for supermarket refrigeration and grocery equipment. Our customers include some of the world’s leading retail chains. We work with hundreds of major companies, and each one is an opportunity for significant growth. Almost all of them are far from Vancouver Island, so phone, video call meetings and email aren’t one part of how we sell. They are how we sell.

What your day looks like

- Reaching up to 20 of the right people a day by phone at grocery chains, retailers, refrigeration contractors, and equipment users across the USA and Canada
- Navigating organizations to find the right decision-maker. Often the first person you reach isn’t responsible for our products, and a good call ends with a warm referral to the person who is.
- Following up by email with quotes, product information, and next steps
- Working through a prepared contact list in our CRM (Zoho) and logging every conversation, referral, and next step
- Asking good questions to understand each customer’s equipment, problems, and buying process,



then recommending the right products
- Preparing proposals and pricing and following the sale through to close
- Working with resellers and internal colleagues to make sure customers are well served
- Over time, occasional travel to meet senior contacts at major international chains as those relationships grow

You’ll be great at this if you

- Like talking to people on the phone, and still like it on your 15th conversation of the day
- Are comfortable saying “I may not have the right person, who handles this at your company?” and turning that into an introduction
- Can pick up a conversation with someone who enquired two years ago and make it feel natural, not salesy
- Take “not right now” calmly and follow up at the right time
- Are organized and disciplined about CRM notes and follow-up
- Are curious about how things work. You’ll learn our products in real technical depth.

What you bring

- 3–5+ years in B2B sales, inside sales, or account management with a lot of phone-based, prospecting and selling
- Experience with technical, industrial, refrigeration, food retail, or manufacturing products is a strong asset
- Experience selling into large organizations with multiple stakeholders is a strong asset
- A track record you can describe in numbers: conversations, accounts reactivated, revenue grown
- Clear, confident spoken and written English (French is an asset for the Quebec market)




- Comfort with CRM systems (Zoho a plus) and standard business tools
- Living on Vancouver Island within commuting distance of Shawnigan Lake, with a valid driver’s licence and reliable transportation

This role is probably not for you if

- You want a field sales role. Most of the work is by phone and email, and travel comes later for high-value relationships.
- You see phone work as a stepping stone to a desk job in strategy
- You need a large team around you. We’re small, specialized, and hands-on.

Growth This is a growing business with hundreds of high-potential accounts, and there’s a real path into sales and marketing leadership. That path is earned through results. The person who builds our customer relationships is the person best placed to lead sales later.

Compensation

- Base salary: $55,000–$60,000 per year, depending on experience
- Commission on reaching sales targets, with solid earning potential as accounts grow
- Extended health and dental benefits
- Paid time off

How to apply Send your resume to [email protected] with a short note answering two questions:

- What’s the most phone-based sales you’ve done, and what did a typical day look like?
- Tell us about a time you won back a customer who had gone quiet, or worked your way through a large organization to reach the real decision-maker.
- Review our web pages at www.promolux.com and www.econofrost.com and tell us how our products, services and industry relates to your past experience

Shortlisted candidates will start with a 15-minute phone call. For this role, that’s the best first interview we could ask for. Pay: $55,000.00-$85,000.00 per year

Benefits

- Dental care
- Extended health care
- Paid time off

Work Location: In person

📌 Account Manager – North AmericanB Sales (Phone-Based, Warm Leads, No Cold Calling) (Shawnigan Lake)
🏢 Market Group Ventures
📍 Shawnigan Lake