Job Summary Official Parcel Service (OPS) is seeking a organized and reliable full-time Administrative Assistant to join our team in Thunder Bay, Ontario. Reporting directly to the Owner and Reporting Manager, the successful candidate will provide essential administrative and operational support to keep our courier and package delivery operations running smoothly and efficiently.

Key Responsibilities:

- Answer telephone calls and emails, direct inquiries, prepare routine office documents/reports, and maintain electronic and paper filing systems.
- Assist with customer delivery inquiries, log shipment tracking details, and communicate updates between customers, drivers, and dispatch staff.
- Enter and update customer, shipment, and delivery records, checking for missing details or inconsistencies.
- Organize delivery confirmations, proof-of-delivery records, and invoices; compile timesheet data for review.
- Monitor office supplies, schedule appointments,



and perform other routine administrative tasks as assigned by management.

Qualifications & Requirements:

- Completion of High School diploma required.
- Previous office administration or customer service experience preferred.
- Strong written and verbal communication skills.
- Proficiency in email, calendar management, spreadsheets, and standard office software.
- Strong organizational skills and high attention to detail.

Job Details:

- Position: Administrative Assistant (NOC 13110)
- Job Type: Full time, Permanent
- Work Location: In person (870 Tungsten St, Thunder Bay, ON P7B 6J3)
- Schedule: 40 hours per week (Monday to Friday)
- Pay: $25.00 per hour

How to Apply: Please submit your resume detailing your relevant experience.

Pay: $25.00 per hour

Benefits

- Paid time off

Work Location: In person

📌 Administrative Assistant (Thunder Bay)
🏢 Official Parcel Service (OPS)
📍 Thunder Bay