We are seeking an experienced administrative assistant to support the operations of our Occupational Health and Safety (OHS) Claims Management Department in a energetic, high-volume environment.

Reporting to the Senior Director of OHS Claims Management, the successful candidate will play a key role in supporting operations, managing documentation, and tracking cases, particularly in the context of occupational health and safety (OHS) and, depending on the mandate, within a legal and administrative framework.

The successful candidate will also perform various administrative tasks related to greeting visitors and receiving deliveries, as well as updating tools, systems, and contact lists.

Role and responsibilities

- P repare and submit appeals to the various authorities (Administrative Review Directorate, Administrative Labour Tribunal, Medical Evaluation Bureau) ;
- Submit requests for copies of files to the CNESST and follow up on them until they are received;
- Draft, review, and format various documents (letters, notices, correspondence, reports, tables, and forms) in accordance with the style guide;
- Rigorously track deadlines (CNESST deadlines, reminders, and requests for information);
- Maintain a structured filing system that complies with legal and organizational requirements;
- Provide administrative support to the litigation department by handling various correspondence from the Tribunal;
- Contribute to the continuous improvement of administrative practices;
- Rigorously maintain the client contact list in Outlook and internal databases;
- Receive, distribute, and scan mail as needed;
- Greet visitors.

Requirements

- Hold a Diploma of Vocational Studies (DVS),



Diploma of College Studies (DCS,) or other relevant training related to the position;
- Have at least 5 years of experience in a similar position;
- Have excellent command of French, both spoken and written;
- Be proficient in Microsoft 365, particularly Word, Excel, Outlook, and PowerPoint, including the layout and formatting of professional documents;
- Experience in the field of occupational health and safety (OHS) or in the legal field (a significant asset);
- Knowledge of the AIAOD (Act respecting industrial accidents and occupational diseases) and the mechanisms related to the CNESST (a significant asset);
- Knowledge of the Sigma-RH system (an asset);
- Bilingual in French and English (an asset).

Desired skills

- High level of precision and attention to detail in performing tasks;
- Excellent organizational skills and ability to manage priorities;
- Good stress management and ability to work in a deadline-driven environment;
- Professional demeanor: professional attitude, appearance, and conduct;
- Team spirit and ability to collaborate with various stakeholders.

Benefits ACT

- Annual salary ranging from $60,000 to $75,000, depending on the selected candidate’s profile;
- Competitive and progressive compensation;
- 4 weeks of vacation per year;
- Personal time off;
- Computer equipment provided;
- Ongoing training upon request;
- Employee benefits:
- Competitive group insurance plan;
- Competitive group RRSP plan with an employer contribution of up to 5%;
- T elemedicine available at all times;
- Employee and Family Assistance Program (EFAP);
- Social activities program;
- Indoor parking paid for by the firm;
- Biotonix Santé app.

📌 Administrative Assistant OHS (Laval)
🏢 ACT
📍 Laval