We are currently seeking a Two-Person Assistant Resident Manager Team to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings.

What we offer to employees - Salary + two-bedroom apartment suite included - Employer paid benefits - Quarterly bonuses based on property performance - Annual bonuses based on personal performance - Ongoing training programs - Awards for years of service - Opportunity for career development - Inclusive and diverse work environment - Annual holiday parties & summer BBQ's Customer Service - Greet and interact with residents in a friendly and professional manner - Promote a welcoming atmosphere - Demonstrate excellent customer service and a "can-do" attitude - Attend to resident concerns and service requests within 24 hours - Follow up with residents to ensure a high level of customer satisfaction - Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations - Organize, promote and execute resident events (i.e. holiday parties & summer barbeques) General Cleaning - Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftops - Knowledge and safe handling of cleaning chemicals - Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move-in ready - Dust fire hose cabinets,



bells and elevator tracks to minimize excess debris - Monitor and clean of garbage chutes, garbage and recycling rooms - Collection of garbage and recycling bins in coordination with the city waste schedule - Knowledge and understanding of the safe handling of cleaning materials (WHMIS) - Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop access Property Maintenance - Assist residents how to complete maintenance requests through the proper channels - Daily walkthroughs of each floor, stairwell, and common areas fixing minor deficiencies - Report responsible deficiencies related to curb appeal or safety hazards to the direct supervisor for further action - Assist the supervisor in HVAC monitoring, troubleshooting minor electrical, plumbing, boiler & chiller maintenance - Assist the supervisor with scheduling and overseeing repair activities of tradesmen and contractors as required Fire Safety - Knowledge of fire and life safety response systems (fire alarms and detection systems) - Assist in emergency procedures Qualifications - Strong customer service skills - Previous or similar property management experience (an asset) - Display a professional/presentable appearance - Basic computer and keyboarding skills - Ability to perform general cleaning duties, and minor maintenance repairs - Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time - Good written and verbal communication skills - Fluent in English and French #QC

📌 Assistant Resident Manager Team (Sherbrooke)
🏢 Colonial Group
📍 Sherbrooke