Job Overview

We are seeking a dynamic and energetic Assistant Restaurant Manager to join our vibrant hospitality team! In this pivotal role, you will support the restaurant management team in delivering exceptional dining experiences by overseeing daily operations, supervising staff, and ensuring top-notch customer service. Your leadership will help foster a lively, efficient, and welcoming environment where both guests and team members thrive.

This position offers an exciting opportunity for someone passionate about food service, hospitality, and team management to grow their career in a fast-paced setting.

Duties

- Assist in managing daily restaurant operations to ensure smooth service flow, efficient operations, and high standards of food quality and safety.
- Analyze budgets and financial performance to help boost and maintain the restaurant’s profitability.
- Plan, organize, and coordinate daily restaurant operations based on business needs.
- Supervise, motivate, and monitor the performance of team members, including servers, bartenders, cooks, and front-of-house staff, to maintain high service standards and deliver outstanding customer experiences.
- Oversee food preparation, handling, and kitchen procedures to ensure compliance with food safety, sanitation, and health regulations.
- Recruit and hire staff by participating in interviews, selection, onboarding, and orientation of new employees.
- Set and manage staff work schedules to ensure adequate coverage and efficient restaurant operations.
- Train, coach, and support employees on restaurant procedures, customer service, food safety, and company standards.
- Ensure accurate cash handling and proper operation of POS (Point of Sale) systems,



including Micros POS systems.
- Assist with inventory management, monitor stock levels, order supplies, and help control food and operating costs.
- Maintain cleanliness and organization throughout the restaurant in compliance with health, safety, and sanitation regulations.
- Monitor customer interactions and address customer complaints or concerns promptly and professionally to ensure guest satisfaction.
- Participate in the development and implementation of restaurant marketing plans, promotions, and initiatives to increase sales and customer engagement.
- Evaluate daily operations and identify opportunities to improve efficiency, service quality, staff performance, and profitability.
- Support the Restaurant Manager with day-to-day leadership and administrative responsibilities to ensure the restaurant operates efficiently and meets company standards.

Qualifications

- 2 years to less than 3 years of experience in a supervisory or management role within the food service, restaurant, hotel, or hospitality industry.
- Proven supervisory experience in a restaurant or food service environment.
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.
- Strong background in food preparation, cooking, serving,



and proper food handling procedures.
- Knowledge of food safety regulations, sanitation standards, and proper kitchen practices.
- Experience with POS systems, including Micros POS; bartending or barista experience is an asset.
- Experience with restaurant management responsibilities, including cash handling, inventory control, ordering supplies, and staff scheduling.
- Demonstrated leadership skills with the ability to supervise, motivate, and manage a diverse team effectively.
- Ability to train and coach employees while fostering a positive, respectful, and productive work environment.
- Excellent customer service and communication skills, with a strong focus on hospitality and guest satisfaction.
- Ability to handle customer complaints and resolve issues professionally and efficiently.
- Robust organizational and time-management skills with the ability to manage multiple priorities in a fast-paced restaurant environment.
- Previous hotel or bar experience is an asset but not required.
- Passion for the food service and hospitality industry with a commitment to maintaining high standards of quality and service.

Join us to be part of a lively team where your leadership makes a difference! We’re committed to providing an engaging work environment that values your skills in food service, team management, and hospitality. If you’re energetic, detail-oriented, and eager to grow your career in restaurant management, we want to hear from you! Pay: $37.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits

- Discounted or free food
- Store discount

Work Location: In person

📌 Assistant Restaurant Manager (Kingston)
🏢 Wild Wing kingston
📍 Kingston