Service Coordinator

Blue Star Ford Lincoln is currently looking for a Service Coordinator / Service Advisor to join our team. We are located in Norfolk County (Southern Ontario), approximately 25 minutes South of Paris / Hwy 403.

Primary responsibilities will be split amongst: contacting customers personally, receiving calls to schedule service appointments, fielding general calls, shuttling customers when requested; in addition to Service Advisor duties, within the Service department.

Job Requirements:

- Answer a high-volume of incoming & outgoing calls
- Set up appointments, make recommendations based on mileage & maintenance schedules
- Handle customer concerns & enquiries
- Keep schedules current
- Advising Service Customers regarding Technicians' recommended repairs and/or maintenance
- Computer software use
- Additional duties assigned by management, as required

Qualifications:

- Strong interpersonal skills
- Excellent telephone manner
- Strong organizational skills and attention to detail
- Ability to read and interpret reports and computerized documents
- Mathematical skills, with ability to calculate figures
- Ability to learn software programs to input and retrieve information




- Qualified appearance and excellent work ethic

What We Offer:

- Support & ongoing training
- Competitive compensation (based on experience) with health benefits

What You Offer:

- Automotive Experience (considered a strong asset)
- Customer satisfaction-oriented
- Excellent telephone skills
- Great work ethic
- Awesome people skills

If this opportunity sounds like a valuable fit for you, we invite you to apply today. We would like to thank all applicants, however, only those selected for an interview will be contacted. Job Types: Full-time, Fixed term contract

Pay: $20.00-$25.00 per hour

Benefits

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Ability to commute/relocate:
- Simcoe, ON: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (preferred)

Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Language:
- English (required)

Licence/Certification:
- Class G Driver's License (required)

Work Location: In person

📌 Automotive Service Coordinator / Service Advisor (Simcoe)
🏢 Quick Lane Waterford
📍 Simcoe