Engage with customers in a bilingual capacity at FedEx. This full-time position focuses on delivering accurate information and exceptional service. As a Customer Representative at FedEx, your core responsibilities include providing direct support to customers and performing necessary administrative tasks. Ideal candidates will possess a high school diploma, knowledge of FedEx services, and must be able to lift and maneuver packages weighing up to 150 lbs. Key Responsibilities:
- Provide accurate information to customers across channels
- Handle administrative duties for efficient operations
- Promote sales and generate potential incremental revenue
- Complete all mandatory training and testing successfully
- Maintain effective communication in English and French Requirements:
- High school diploma; college diploma preferred
- Familiarity with Canadian Customs regulations is preferred
- Strong verbal communication and negotiation skills
- Ability to work under stress in a energetic environment
- Must lift 70 lbs; adept with PC Windows environment Leverage your problem-solving skills and thrive in a busy role at FedEx, connecting with customers daily.