Deliver exceptional multilingual support as a Bilingual Contact Centre Agent at Epiq. Engage with customers, resolve inquiries, and ensure high satisfaction in this essential role. As a Bilingual Contact Centre Agent, you will represent Epiq's commitment to integrity and relentless service.

This vital position requires at least two years of customer service experience, proficiency in multiple languages, and solid communication skills. You'll play a crucial role in enhancing customer experiences and operational efficiency across the team. Key Responsibilities:

- Provide customer service and support in multiple languages
- Handle inquiries and ensure customer satisfaction
- Resolve customer issues with accurate information
- Maintain professional etiquette and effective communication
- Collaborate with team members for efficient operations Requirements:
- High school diploma or equivalent required; bachelor’s preferred
- Minimum of 2 years in customer service or related field
- Detail-oriented with strong communication skills
- Effective listening and professional etiquette
- Multilingual proficiency is essential Support Epiq's mission and impact by leveraging your bilingual skills in this rewarding customer service role.

📌 Bilingual Customer Service Agent Epiq (Ottawa)
🏢 Epiq
📍 Ottawa