Elevate your career as a Bilingual Customer Service Representative with Midland Transport in Dieppe, NB. Deliver superior quality service through effective problem-solving and first-call resolution for customers. This 6-month contract role focuses on ensuring customer satisfaction through inbound inquiries on our toll-free service line and website.

As part of the Midland Transport team, you will respond promptly to customer needs and help coordinate freight movements for a seamless experience. Exceptional communication skills in both French and English are essential to thrive in this setting. Key Responsibilities:

- Respond professionally to inbound customer inquiries
- Ensure first call resolution through effective problem-solving




- Accurately enter pickups and delivery details
- Coordinate special freight movements as needed
- Collaborate with team members to enhance service quality Requirements:
- High School diploma required
- Under 2 years of relevant experience
- Bilingual in French and English mandatory
- Exceptional verbal and written communication skills
- Ability to work independently and in a team Grow your customer service expertise with Midland Transport in Dieppe, NB, and enhance client satisfaction through effective service.

📌 Bilingual Customer Service Role at Midland Transport (Dieppe)
🏢 Midland Transport
📍 Dieppe