Enhance customer experiences as a Bilingual Customer Service Specialist with TW in Mississauga, Ontario. Deliver exceptional support and accurate product information in English and French. Join the Customer Service team at TW, Canada’s leading distributor for heavy-duty vehicle parts.

This role requires a friendly, resourceful professional with two or more years of customer service experience. You will be responsible for handling customer inquiries, managing returns, and ensuring seamless order processing. Key Responsibilities:

- Process a high volume of customer orders and inquiries
- Manage product returns with accuracy and efficiency
- Research parts, pricing, and inventory availability
- Collaborate with sales and management to improve efficiencies
- Build long-term relationships and identify upselling opportunities Requirements:
- Bilingual in English and French, both written and spoken
- Minimum two years of customer service experience
- Robust organizational skills and customer-focused approach
- Intermediate proficiency in Microsoft Office Suite
- Ability to de-escalate challenging customer situations Leverage your bilingual skills and customer service expertise to support TW's commitment to exceptional service.

📌 Bilingual Customer Service Specialist - Mississauga (Golden Horseshoe)
🏢 UAP
📍 Golden Horseshoe