Join Float as a Bilingual Operations Associate in the Compliance & Risk team. This role focuses on customer onboarding and document verification while ensuring compliance. Float, a leader in simplifying finance for Canadian businesses, seeks an Operations Associate to enhance the customer journey.

You will manage communications and documentation for onboarding new Float customers, acting as a final decision-maker for approvals. Attention to detail, problem-solving skills, and a collaborative spirit are essential for success in this fast-paced, customer-first workplace. Key Responsibilities:

- Execute customer onboarding and maintain SLAs
- Manage stakeholder communication for documentation
- Process KYB and KYC applications accurately
- Collaborate with teams to mitigate internal risks
- Analyze core metrics for process improvements Requirements:
- Minimum one year in an operations role
- Experience with KYB and KYC compliance preferred
- Strong attention to detail in tasks
- Customer obsession with a proactive mindset
- Quick learner with critical thinking ability Bring your passion for service and operational excellence to help Float thrive in the financial services landscape.

📌 Bilingual Operations Associate at Float (Toronto)
🏢 Float
📍 Toronto