THE ORIGINAL FARM – HILLSIDE Part Time Customer Service Associate / Budtender (Front of House) The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision through thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. The Sales associate/Budtender reports to the Store Manager, FOH Assistant Manager, FOH Supervisor The responsibilities include, but are not limited to the following: Customer Experience:

- Drive the store sales through personal sales - Expand the customer data base and build brand loyalty - Represent the values of The Original FARM Cannabis brand with utmost integrity - Model a customer service centric culture that fosters a positive work environment and experience - Address all customer concerns in a timely and empathetic manner - Maintain the store ambiance at the required standards including cleanliness, audio,



digital assets as well as Health and Safety regulations - Ensure the brand values are consistently represented through compliance to all policies and procedures - Ensure that the customer service standards and product knowledge programs are implemented on an on-going basis - Promote a work workplace based on mutual respect and teamwork that align with the corporate values - Maintain a positive team work environment Operational Efficiency:
- Ensure compliance with all policies and procedures - Ensure timely and seamless execution of all company initiatives and programs - Execute store opening and closing procedures including counting till funds, completing cash reconciliations, opening, and closing registers, securing facility, and database management (ensuring financial accuracy) - Accuracy in worked time recording - Accuracy and proficiency in cash management and use of POS system - On going desire to learn and update oneself on the product knowledge Skills and Abilities Required:
- Exceptional customer service skills - Proven ability to work with retail operating systems - Excellent verbal, written and interpersonal communication skills - Strong work ethics - Demonstrate critical thinking and logic - Strong interpersonal skills with the ability to build a loyal client base - Excellent time management skills - Positive attitude - Attention to detail - Ability to lead a team as well as work as part of a team

📌 Budtender (Victoria)
🏢 Original Farm
📍 Victoria