Job Title: Business Analyst - Senior

Location: Toronto, Ontario

Work Model: Onsite

Duration: 6 months

Extension: 1 Time

Must Haves

- Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
- Expertise in Business Analysis working visio diagrams and swim lane diagrams
- Ability to define use cases, user stories, and acceptance criteria for IT solutions.
- Ability to effectively liaise between business users, IT teams, and external vendors.
- Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
- JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
- Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma

Description / Responsibilities / Skills

Responsibilities

- Provides a comprehensive range of I⁢ business analysis services for clients with diverse business and technological needs.
- Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
- Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I⁢ initiatives.
- Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; business rules definition and non-functional requirements definitions.
- Monitors progress, resolves problems and reports regularly to I⁢ management and stakeholders.
- Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.

General Skills

- Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches.
- Leads and conducts business analysis aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
- Experience in the use of Computer Aided Software Engineering (CASE)



tools to document conceptual requirements and scope.
- Awareness of emerging I⁢ trends and technologies.
- A team player with a track record for meeting deadlines.

Desirable Skills

- Knowledge and understanding of Information Management principles, concepts, policies and practices.
- Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
- Experience in structured, object oriented and agile methodologies for user requirements.
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Experience & Skill Set Requirements

1. Data & Business Analysis & Requirements Management (35%)

- Solid analytical skills for identifying business problems and proposing solutions.
- Experience in systems re-engineering and workflow optimization.
- Experience with database analysis and SQL language.

2. Stakeholder Engagement & Communication (25%)

- Excellent documentation and presentation skills for communicating business needs to technical teams.
- Strong negotiation and facilitation skills to align diverse stakeholder interests.

3. Technical & Tools Proficiency (15%)

- SharePoint, MS Teams (for document management & team collaboration).
- Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
- Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

4. Systems Optimization & Digital Transformation (20%)

- Experience leading systems re-engineering initiatives to improve efficiency.
- Ability to identify automation opportunities and workflow enhancements.
- Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
- Strong problem-solving skills with a focus on data-driven decision-making.

5. Public Sector (OPS) Experience (5%)

- Prior experience working in Ontario Public Sector (OPS) or other government environments.
- Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).
- Understanding of OPS procurement, regulatory compliance, and service delivery models.

📌 Business Analyst – Senior (Toronto)
🏢 InnosysTech
📍 Toronto