We are currently looking for a full time bilingual (French/ English) Call Center / Data Entry Clerk. for 3pm - 11pm shift Monday - Friday

As the Call Centre Representative , you will take on a variety of duties and responsibilities. Some of the tasks include:

- Take customer calls and provide support for their inquiries
- Offer assistance to callers who may be having issues
- Responsible for both inbound/ out bound calls
- provide a high level of personalized customer service
- update databases with changes and status
- arrange the dispatch of services,
- accurately log all activity of dispatched call
- Follows escalation procedures as needed.
- This is a multi-tasking position that requires solid communication skills and experience with computers.

Working as Data Entry Clerk, some of the duties would include,
- Ensuring appropriate turnaround time on all data entry
- Accurate data entry into database
- verifying data through source documents
- Printing/ scanning/ processing invoices

Requirements/ SKILLS

High School Diploma

Bilingual (French and English)

Excellent telephone manner

Excellent Communication skills

Job Type: Full-time

Pay: From $18.00 per hour

Work Location: In person

📌 Call Centre Agent/ Data Entry Clerk (Ottawa)
🏢 Powerhouse Management
📍 Ottawa