Toronto, Ontario M5V 3L9 Posted October 9th, 2026

Job Type: Full Time

Job Category: IT

Chatbot Content Developer – Documentation Modernization & AI Enablement

Primary Skills: Python Scripting & Automation, Confluence & Markdown Documentation, Git/GitHub & AI-Assisted Development

Location: Toronto, ON

Work Model: Onsite

Job Type: Full Time

We are seeking an experienced Chatbot Content Developer to modernize technical documentation and improve knowledge sources used by chatbots and AI-enabled applications. The role focuses on converting and migrating Confluence content into Markdown and documentation-as-code formats, developing automation utilities, and leveraging AI-assisted development tools to enhance documentation quality and consistency.

The ideal candidate will have strong scripting and automation skills, experience with Confluence and Git-based repositories, and a solid understanding of documentation management practices. The successful candidate will collaborate with engineering and DevOps teams to maintain reliable, structured, and accessible chatbot knowledge sources.

Key Responsibilities

- Review, analyze, and improve technical documentation used as chatbot knowledge sources.
- Convert Confluence pages into Markdown and documentation-as-code formats.
- Leverage GitHub Copilot and other AI-assisted development tools to improve documentation quality, structure, and consistency.
- Develop and enhance automation scripts for content conversion, transformation, and migration.
- Maintain and manage documentation in Git, GitHub, Bitbucket, or similar source control repositories.
- Collaborate with engineering and DevOps teams to improve chatbot knowledge sources and documentation workflows.




- Troubleshoot documentation issues involving formatting, hyperlinks, images, metadata, and content structure.
- Establish documentation standards, templates, and best practices.
- Support documentation migration, version control, and ongoing content maintenance.
- Contribute to documentation automation and continuous integration workflows.

Required Skills & Experience

- 5 years of experience in scripting, software development, and automation using Python (preferred) or Java.
- Hands-on experience with Markdown and documentation-as-code practices.
- Experience with Confluence administration, content organization, page structures, and content migration.
- Proficiency with Git, GitHub, Bitbucket, or similar source control management platforms.
- Experience developing automation scripts and content transformation utilities.
- Hands-on experience with GitHub Copilot or other AI-assisted development tools.
- Understanding of developer documentation standards and structured knowledge management.
- Solid written communication, technical writing, and documentation skills.
- Ability to collaborate effectively with engineering, development, and DevOps teams.

Preferred Skills

- Understanding of CI/CD pipelines and DevOps practices.
- Exposure to Backstage, TechDocs, or similar developer documentation portals.
- Experience improving technical knowledge sources for chatbots or AI-powered applications.
- Familiarity with automated documentation validation and publishing workflows.

Required Skills

Cloud Developer Cyber Vulnerability Management Analyst DevOps Engineer Fullstack Developer with GCP Mobile Architect Net Back Engineer NOC Network Engineer Office 365 Developer Web Development & Analytics Consultant

📌 Chatbot Content Developer – Documentation Modernization & AI Enablement (Toronto)
🏢 Realign
📍 Toronto