The Client Care Coordinator is responsible for all front desk duties at our Windsor location.

Duties include answering telephones, checking patients in for appointments, calling clients to book appointments, billing, processing payments, filing claims, typing reports, and other clerical/ administrative duties as assigned.

The Client Care Coordinator reports to the Director.

Summary

As a Client Care Coordinator, you will be essential in managing patient interactions and ensuring a smooth flow of operations within the office. Your core skills in medical office experience and electronic medical records will enable you to efficiently handle patient filing and documentation. With a solid understanding of the appropriate terminology, you will facilitate effective communication among practitioners and clients.

Join our team to contribute to exceptional patient care and support our mission of delivering quality mental health services.





Qualifications

- Medical office experience, including familiarity with electronic medical records
- Strong understanding of medical terminology
- Previous experience in a medical/healthcare office is a plus
- Proficient in filing and organizing patient records
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks in a quick-paced environment
- Experience with Power Diary/Zanda calendar software would be an asset
- Experience in managing Google Ads campaigns and social media marketing would be helpful

Job Type: Part-time Pay: From $22.00 per hour

Expected hours: 15.0 per week

Education

- DCS / DEC (required)

Experience:
- Medical Administrator: 1 year (required)

Work Location: In person

📌 Client Care Coordinator (Windsor)
🏢 Ondrovcik, Svec Rehabilitation Clinics
📍 Windsor