IBITS is looking for a highly organized, dependable, and proactive Client Operations & Executive Support Coordinator to join our growing IT services company.

This is a fully remote position for someone who enjoys keeping things organized, communicating with clients, following up on commitments, and making sure important details do not fall through the cracks.

You will work closely with company leadership and our technical team to help coordinate day-to-day operations, client communications, scheduling, documentation, billing administration, and follow-ups.

What You’ll Be Doing

- Manage calendars, meetings, reminders, and follow-ups
- Answer incoming business calls professionally and route requests appropriately
- Coordinate client meetings and prepare agendas, notes, minutes, and action items
- Follow up with team members and clients on outstanding items
- Help prepare quotations, invoices, reports, and other business documents
- Coordinate appointments, projects, equipment orders, and deliveries
- Maintain accurate client records, trackers, and documentation
- Communicate professionally with clients, suppliers, and other business partners
- Help keep leadership organized by tracking priorities, deadlines, and commitments
- Support general administrative and operational activities as needed

What We’re Looking For

We care less about your location and more about whether you are reliable, responsible, organized, and able to get things done.

The ideal person will have:

- Excellent spoken and written English
- Strong professional communication and customer-service skills
- Excellent organization and time-management skills
- Strong attention to detail
- Confidence speaking with clients on the phone
- Ability to work independently without constant supervision
- Strong follow-through and willingness to take ownership of assigned responsibilities
- Good judgment about when something needs to be escalated
- Comfortable working with Microsoft Office and online business applications
- Ability and willingness to learn new software and processes




- Previous administrative, executive-assistant, client-service, or operations experience

Experience working with an IT company, MSP, professional-services company, invoicing, quotations, or project coordination would be an asset, but is not required.

Remote Work Requirements

This position is 100% remote. Reliable internet is particularly important because the position includes answering business calls.

Applicants should have

- A quiet and professional home working environment
- A dependable computer
- A headset suitable for business calls
- A stable, reliable internet connection
- Availability to work consistently during the required business hours

Shortlisted candidates may be asked to provide a screenshot of an internet speed test showing download and upload speeds.

Who Will Do Well in This Role?

You may be a outstanding fit if people describe you as:

Dependable. Organized. Resourceful. Professional. Accountable.

You should be someone who does what they say they will do, follows up without needing repeated reminders, communicates when there is a problem, and genuinely enjoys helping keep a business organized.

This isn't a technical IT support position. You don't need to be an IT technician. However, you should be comfortable learning how an IT services business operates and working closely with technical professionals.

Why Join IBITS?

You’ll have the opportunity to work remotely while becoming an important part of the day-to-day operations of a growing IT services company.

This is also a role with room to grow. We are looking for someone who can first become excellent at the core responsibilities and, over time, take on greater operational responsibility as they learn the business.

How to Apply

If this sounds like you, please send:

- Your resume
- A short introduction telling us about yourself and why you would be a good fit
- Your location and time zone
- Your availability
- A brief description of your previous administrative, client-service, or operations experience

Please send your application directly to [email protected]

Pay: $1,500.00 per month

Work Location: Remote

📌 Client Operations & Executive Support Coordinator (Canada)
🏢 IBITS Canada
📍 Canada