Job Title: College Administrator

Company: Thompson Career College

Location: London, Ontario (In-Person)

Job Type: 6-Month Contract (with potential for extension)

Suggested Compensation: $22.00 – $26.00 per hour

About Thompson Career College

Thompson Career College of Health and Business is a dedicated private career training institution committed to providing high-quality education and empowering students for successful careers. Our London campus is seeking a highly organized, student-focused professional to oversee daily administrative and student support operations.

Role Overview

As the College Administrator, you will be the central hub for student support and campus operations. You will manage daily student inquiries, track attendance and leaves, coordinate essential industry certifications, oversee documentation, and ensure seamless communication across various college departments to keep the campus running smoothly.

Key Responsibilities

- Student Query Management: Act as the primary point of contact for students, addressing academic, administrative, and general campus inquiries promptly and professionally.
- Certification Coordination: Manage, organize, and schedule external certification classes required for student programs (e.g., First Aid, CPR, Food Handler). Track completion and ensure all students are fully certified prior to graduation or placement.
- Letter of Acceotance (LOA) Management: Review, process, and track student LOA requests in accordance with college policies, ensuring all academic and attendance records are updated accordingly.




- Document & Records Management: Maintain accurate, confidential, and compliant student files, enrollment agreements, and institutional documentation using digital platforms.
- Cross-Departmental Collaboration: Serve as the administrative bridge between campus departments. Work closely with the Placement and Career Cell to ensure students have met all prerequisites for practicums, and coordinate with the Accounts/Finance department regarding student tuition, billing, and financial inquiries.

Qualifications & Skills

- Experience: Minimum of 3+ years of administrative, office management, or student services experience, preferably within a post-secondary institution or private career college.
- Tech-Savvy: High proficiency in Google Workspace (Gmail, Google Drive, Docs, Sheets) and comfortable managing digital filing systems.
- CRM Experience: Hands-on experience using CRM (Customer Relationship Management) software or Student Information Systems to track inquiries, update profiles, and log communications.
- Organization: Strong multi-tasking skills with a high degree of accuracy and attention to detail.
- Communication: Excellent interpersonal and customer service skills to effectively support a diverse student body.
- Initiative: Proven ability to coordinate schedules, manage external training vendors, and track compliance data independently in a fast-paced setting.

Pay: $22.00-$26.00 per hour Expected hours: 37.5 per week

Education

- DCS / DEC (required)

Experience:
- Administrative: 3 years (required)

Work Location: In person

📌 College Administrator (3+ years experience) (London)
🏢 Thompson Career College, London
📍 London