Elevate customer service in the role of Collision Consultant at Birchwood Collision Centre. Focus on building relationships, managing inquiries, and ensuring customer satisfaction throughout the repair process.

Birchwood

Collision is seeking a dedicated Collision Consultant to report to the Production Manager. This role requires a people-oriented professional with exceptional communication skills to discuss repairs and costs effectively. You'll handle customer walk-ins, manage phone inquiries, and oversee the paperwork related to collision repair orders. Key Responsibilities:

- Build rapport with customers and communicate repair needs
- Manage phone inquiries and customer walk-ins
- Ensure accurate completion of collision repair orders
- Follow up with customers for satisfaction checks
- Collaborate with team members to enhance service delivery Requirements:
- Commitment to customer satisfaction and relationship building
- Post-secondary education in Business preferred
- Solid attention to detail and organizational skills
- Proficient with Microsoft applications and technology
- Valid driver's license and clean driving record Utilize your skills in customer relations and organizational detail at Birchwood Collision Centre.

📌 Collision Consultant for Birchwood Collision (Headingley)
🏢 Birchwood-Automotive-Grou
📍 Headingley