Bodyworks St. John’s is looking for a skilled Collision Repair Appraiser to join our team. This role is responsible for accurately assessing vehicle damage, preparing complete estimates, coordinating with insurers and repair teams, and ensuring each repair moves efficiently from initial assessment through final delivery.

We’re looking for someone who understands the collision repair industry, is confident working with insurer and OEM requirements, and takes pride in accuracy, communication, and delivering a quality repair experience for our customers.

Ready to Drive Your Career Forward?

If you’re ready to bring your expertise to a professional, rapid-paced environment where quality, teamwork, and customer service matter, we’d like to hear from you.

You May Be a Great Fit If You

- Have 3–5+ years of experience as a Collision Repair Appraiser.
- Have strong working knowledge of Mitchell Connect and Audatex estimating platforms.
- Have experience working with insurance DRP practices and guidelines.
- Are highly organized and able to manage multiple repair files and deadlines at the same time.
- Have strong communication and customer-service skills.
- Are comfortable working with technicians, parts teams, insurers, customers and outside vendors.
- Have strong computer skills and proficiency with Microsoft Office and other relevant software.
- Hold a valid driver’s licence with a clean driving record.
- Are comfortable working onsite at our shop Monday to Friday, 5 days per week.

Position: Permanent, Full-Time Location: Bodyworks Collision & Glass St. John’s

Schedule: 40 hours per week, Monday to Friday, 8:00am-4:30pm

Earning Potential: $62,500.00 to 67,000.00 annually

What You’ll Be Doing

- Prepare accurate, complete repair estimates, identifying claim-related repairs, OEM requirements, hidden damage and supplements.
- Conduct vehicle assessments,



including determining drivable vs. non-drivable status and identifying prior damage.
- Research and apply OEM repair procedures and insurer/DRP guidelines, including required calibrations and quality-control procedures.
- Review vehicles throughout the repair process to ensure repairs are progressing accurately and to required standards.
- Explain the repair process, damage, timelines and expectations clearly to customers, while keeping them informed throughout the repair.
- Identify opportunities to address prior damage and present additional repair solutions to customers.
- Maintain accurate and up-to-date information in estimating and shop management systems, including repair dates, rates, authorizations, parts and invoices.
- Select appropriate and cost-effective repair methods while maintaining safety, quality and OEM standards.
- Verify parts for correct application, model and trim, and coordinate sublet work, calibrations and outside vendors as required.
- Work closely with technicians, parts, management, insurers and vendors to keep repairs moving efficiently.
- Maintain an 80%+ estimate closing ratio and follow up on unsold estimates.
- Ensure supplements and supporting documentation are uploaded and submitted appropriately.
- Submit final bills for insurer approval within 48 hours of vehicle delivery.
- Maintain complete file documentation, including invoices, justification documents and vehicle photos.
- Manage multiple repair files and competing priorities while meeting daily targets and deadlines.




- Escalate issues to management when required and contribute to overall shop efficiency, customer satisfaction and profitability.

Experience With the Following Is an Asset

- Body Shop Connect
- CollisionLink
- PartsBridge
- Progi Parts
- CarPartPro
- APU
- RepairLogic
- I-CAR training
- OEM-specific training

Why Join Bodyworks St. John’s? You’ll be joining a professional collision repair operation where quality, efficiency, safety and customer service matter. This is an opportunity to bring your industry experience to a team that takes pride in doing the job right—from the initial estimate through to the customer driving away.

Ready to bring your collision estimating experience to the team?

Apply today and tell us what you can bring to Bodyworks St. John’s.

About Us

Bodyworks St. John’s is proudly part of Matthews Motors, alongside Volkswagen St. John's and Audi St. John's.

As a family-owned organization, we believe in doing business differently. We combine industry-leading facilities, modern repair practices, and a people-first culture to create an environment where employees can build meaningful and rewarding careers.

Challenge yourself to be your best. Build your future with Bodyworks St. John’s.

As an equal opportunity employer, Bodyworks St. John’s is committed to fostering a team that reflects the diversity of the community in which we perform business. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Pay: $62,500.00-$67,000.00 per year

Benefits

- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Experience:
- Collision Repair Appraiser: 3 years (preferred)

Work Location: In person

📌 Collision Repair Appraiser (St. John's)
🏢 Bodyworks Collision NL 2024
📍 St. John's