Commercial Services Manager

Drive Star Group of Companies

Location: Hamilton, Ontario

Job Type: Full-time, In Person

Salary: CA$65,000–$85,000 per year + Commission

About Drive Star

Drive Star Group of Companies is a Canadian leader in specialized transportation and drive-away services, providing vehicle relocation and transportation solutions to commercial customers, manufacturers, dealerships, and OEMs.

We are seeking a Commercial Services Manager to join our Hamilton team. This role combines business development, customer relationship management, estimating, sales coordination, and operational support.

Reporting directly to the VP, Sales, you will help grow existing accounts, develop new business, manage customer opportunities, and ensure services are delivered successfully in partnership with our Operations team.

Key Responsibilities

- Develop new business and build relationships with commercial customers, manufacturers, dealerships, OEMs, and transportation companies.
- Manage existing customer accounts and identify opportunities to grow revenue.
- Manage opportunities from initial contact through quoting, booking, delivery, and follow-up.
- Prepare estimates, quotes, and customer proposals.
- Coordinate closely with Operations to ensure transportation requirements, scheduling, drivers, equipment, and customer instructions are properly managed.
- Maintain an accurate sales pipeline and follow up consistently on opportunities.
- Monitor sales activity, revenue, margins, and key performance indicators.
- Support forecasting, reporting, budgeting, and other commercial activities.
- Act as a key customer contact and resolve issues quickly and professionally.





What We're Looking For We are looking for a results-oriented, organized, commercially minded professional who is comfortable working with customers while also getting involved in the operational details.

The ideal candidate is someone who can sell, build a quote, manage a customer relationship, solve an operational problem, and coordinate with internal teams.

Preferred qualifications

- 3+ years of experience in B2B sales, account management, transportation, logistics, or operations.
- Strong communication, organization, and relationship-building skills.
- Experience in trucking, transportation, fleet management, equipment, dealerships, or OEMs is an asset.
- Strong Microsoft Office skills, particularly Excel.
- Experience with CRM or business management systems is an asset.
- Post-secondary education in Business, Sales, Marketing, Logistics, or a related field is preferred.
- French is not required but is considered an asset.

What We Offer

- $65,000–$85,000 base salary + commission, based on experience.
- Benefits and RRSP matching program.
- Monday–Friday schedule.
- Career advancement and professional development opportunities.
- Direct exposure to senior leadership and an opportunity to play a meaningful role in company growth.

Location: Hamilton, Ontario — L8H 3L2

Work Location: In person

Drive Star is looking for a motivated qualified who wants to combine sales, customer relationships, and commercial operations in a growing specialized transportation company.

Pay: $65,000.00-$85,000.00 per year

Benefits

- Casual dress
- Company pension
- Dental care
- Mileage reimbursement
- On-site parking
- RRSP match
- Vision care

Work Location: In person

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