Overview

Birchmount Bluffs Neighbourhood Centre (BBNC) is a charitable, multi-service, neighbourhood-based organization serving the Scarborough Southwest community. For over 41 years, BBNC has provided inclusive, accessible, and community-based programs and services for children, youth, families, older adults, and individuals of diverse abilities and backgrounds.

BBNC is committed to providing inclusive, accessible, and responsive programs that support individuals, families, and the wider community.

Position Overview

BBNC is seeking a Community Programs Coordinator who is organized, community-minded, and able to support both the coordination of programs and the administrative operations that help ensure their successful delivery.

Working closely with the Administrative Assistant, Executive Director, staff, instructors, facilitators, volunteers, participants, families, community partners, and service providers, the Programs & Administrative Coordinator will support the creation, planning, coordination, implementation, administration, and ongoing improvement of BBNC programs and activities.

The successful candidate will be comfortable managing multiple priorities, coordinating schedules and program logistics, communicating with a wide range of individuals stake holders, maintaining accurate records, and providing day-to-day administrative support to ensure programs operate smoothly.

Key Responsibilities

- Program Coordination and Delivery: Support the creation, planning, coordination, promotion, and delivery of BBNC programs, workshops, camps, events, and community initiatives. Coordinate schedules, room bookings, registrations, supplies, staffing, and program changes, and assist with improving programs based on participant feedback and community needs.
- Administrative and Operational Support: Maintain accurate program records, attendance, schedules, forms, and files. Support registrations,



respond to inquiries, prepare correspondence and reports, coordinate supply requests, and assist with program-related purchasing, invoices, payments, and expense documentation in accordance with BBNC procedures.
- Staff and Volunteer Coordination: Assist with scheduling, onboarding, and overseeing staff, instructors, facilitators, volunteers, and placement students. Communicate program expectations, schedules, and changes, and help address day-to-day operational and staffing needs.
- Communication and Community Outreach: Communicate professionally with participants, families, staff, instructors, and community partners. Promote BBNC programs through flyers, social media, email, and other communication channels, and support outreach to increase program awareness and participation.
- Program Quality and Safety: Help ensure programs are inclusive, accessible, well-organized, and responsive to participant needs. Follow BBNC policies, procedures, and health and safety requirements, address routine program concerns, and refer more complex issues to the appropriate supervisor.
- Reporting and Program Improvement: Assist with tracking registrations, attendance, participation, and feedback, and prepare program statistics, evaluations, and information required for organizational, funder, and partner reporting.
- General Responsibilities: Attend meetings and training as required, support special projects and organizational initiatives, and perform other related program and administrative duties as assigned.





Qualifications & Skills
- Post-secondary education in Recreation, Community Development, Child and Youth Care, Social Services, Social Work, Education, Nonprofit Management, or a related field is an asset.
- Experience in program coordination, program administration, recreation, community services, nonprofit organizations, or a related environment.
- Experience creating and coordinating programs, activities, workshops, events, or community services.
- Experience working with staff, instructors, facilitators, volunteers, placement students, or community partners.
- Robust organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills.
- Ability to work independently while also collaborating effectively with a team.
- Strong attention to detail and ability to maintain accurate records and documentation.
- Experience with scheduling, registration, Recdesk or other administrative systems is an asset.
- Proficiency with Microsoft Office.
- Experience with Canva, social media, or other promotional tools is an asset.
- Experience working in a nonprofit, community centre, recreation, or community-based organization is an asset.
- Experience with community outreach, partnership development, volunteer coordination, or community engagement is an asset.
- Experience preparing program reports, statistics, evaluations, or funding-related documentation is an asset.
- Grant writing or grant reporting experience is an asset.
- First Aid/CPR certification is required.
- HIGH FIVE® training or experience working within HIGH FIVE® standards is an asset.
- Vulnerable Sector Check required
- Ability to work evenings and weekends for programs, events, or organizational activities.

Pay: $23.00-$27.00 per hour

Work Location: In person

📌 Community Programs Coordinator (Scarborough)
🏢 Birchmount Bluffs Neighbourhood Centre
📍 Scarborough