contact centre agent - customer service (Canada)

contact centre agent - customer service (Canada)

12 Oct
|
Blue Ocean This link will open in a new window
|
Canada

12 Oct

Blue Ocean This link will open in a new window

Canada

Overview

Languages

English

Education

- No degree, certificate or diploma

Experience

1 to less than 7 months

Remote

Work must be done remotely. There’s no office space provided.

Work setting

- Insurance company

Responsibilities

Tasks

- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain procedures, risks and perks to clients
- Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

- Internet
- MS Outlook
- MS Windows
- MS Word
- MS Office

Additional information

Security and safety

- Criminal record check

Work conditions and physical capabilities

- Attention to detail
- Fast-paced setting




- Work under pressure
- Repetitive tasks

Own tools/equipment

- Cellular phone
- Internet access

Personal suitability

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner

Benefits

Financial benefits

- Bonus

Other benefits

- Free parking available
- Learning/training paid by employer
- Parking available

📌 contact centre agent - customer service (Canada)
🏢 Blue Ocean This link will open in a new window
📍 Canada

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