Coordonnateur de l'admission / Care Coordinator Working Conditions: remote Hourly rate: $20–$24.10 Effective Referral Coordination and Data Entry – 60% Reviews funder case documentation for completeness, identifies missing information, requests missing data, monitors and follows up on medical information prior to assessment. Uploads referral and medical information, completes client profiles in ClinicMaster, and follows up with referral sources for any missing data. Behaves with integrity and adheres to best practice and CBI policy, including privacy policy.

Provide exemplary customer service – 30%. Employs effective customer‐service strategies for phone, email, and message handling, and follows up in a timely manner. Maintains knowledge of privacy, confidentiality, and code of conduct policies.

Knowledge, Education and Experience ~2+ years of customer‐service experience. ~ Post‐secondary education in medical office or business administration, or equivalent. ~ Successful experience in multi‐site client booking. ~ Healthcare experience is an asset. ~ Strong professional communication skills in English (French is an asset). ~ Customer‐experience, planning, organizing and multitasking skills. ~ Largest and most diversified health‐care company in Canada. Offers sophisticated employee training and education programs. Committed to community engagement.





Development plans help you maximize your potential. Training and mentoring from a national network of experts. Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits fully paid by the employer.

CBI Health is Canada's leading community‐healthcare provider, reliably delivering cutting-edge rehabilitation and home‐care programs that help clients achieve their health goals. With 250+ locations and support for more than 800 communities, 13,000 staff work together to make a meaningful difference in clients' lives and shape healthcare for the better. Diversity & Inclusion CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves.

We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients. We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.

📌 Coordonnateur de l'admission / Care Coordinator (Montreal)
🏢 CBI Health
📍 Montreal