Customer Escalations Leader — Drive Trust & Resolution (Winnipeg)

Customer Escalations Leader — Drive Trust & Resolution (Winnipeg)

12 Oct
|
Walmart
|
Winnipeg

12 Oct

Walmart

Winnipeg

Walmart Canada is seeking a Senior Manager, Customer Escalations to lead a high-visibility function within the Customer Care organization. You will oversee end-to-end escalation management, balancing customer needs with policy, risk, and business priorities while driving cross-functional collaboration.

The role emphasizes turning insights into action, improving processes, tools and experiences at scale, and guiding leaders with explicit visibility into critical issues and trends.

📌 Customer Escalations Leader — Drive Trust & Resolution (Winnipeg)
🏢 Walmart
📍 Winnipeg

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