Become a Customer Experience Associate at Faire and support independent retailers around the globe. This hybrid role combines phone, email, and chat support to help businesses thrive. In this temporary 90-day position, you will directly assist entrepreneurs by engaging with brand and retailer partners.

Your phone support expertise will be essential as you manage various customer experiences. Candidates will have the chance to work flexibly with a blend of in-office and remote engagements, ensuring high-quality service across communication channels. Key Responsibilities:

- Provide timely support via phone, email, and chat
- Utilize CRM tools to track customer interactions
- Collaborate to meet performance metrics consistently
- Attend training sessions for ongoing skill development
- Foster a supportive team environment prioritizing learning Requirements:
- Proven experience in customer service roles
- Strong verbal communication skills for complex interactions
- Proficiency with CRM and support tools
- Excellent problem-solving abilities
- Team-oriented with adaptability to dynamic environments Support Faire's mission of empowering local entrepreneurs globally through exceptional customer service.

📌 Customer Experience Associate at Faire (Kitchener)
🏢 Applied Labs
📍 Kitchener