Elevate your customer service career with Groupe Dynamite Inc. as a Customer Relationship Ambassador. Deliver exceptional digital support while building genuine connections with the GARAGE and DYNAMITE brands. In this role, you will collaborate closely with your Team Leader and Supervisor, operating as a key voice for the brand.

Your focus will be on delivering seamless online experiences, effective service recovery, and personalized shopping guidance. You will also document interactions, identify enhancement opportunities, and step into special projects with confidence. Key Responsibilities:

- Provide instant support via email and live chat
- Transform challenges into loyalty-building moments
- Document customer interactions with precision
- Guide customers expertly through e-commerce processes
- Identify service improvement opportunities Requirements:
- 1+ years in a Contact Centre or related role
- Robust skills in English and French written communication
- Ability to manage multiple tasks effectively
- College-level diploma or equivalent experience
- Availability for flexible work schedules Deliver a top-tier customer experience and embody the core values of GDI.

📌 Customer Relationship Ambassador at GDI (Mount Royal)
🏢 Groupe Dynamite
📍 Mount Royal