We are seeking a friendly and detail-oriented Customer Service Associate / Cashier to join our retail team. In this role, you will be the first point of contact for customers, providing exceptional service while efficiently handling transactions. Your ability to communicate effectively, manage sales processes, and assist customers with product information will contribute significantly to a positive shopping experience.
Bilingual skills and experience in technology or retail sales are highly valued to support diverse customer needs and promote our product offerings.
Responsibilities
- Greet customers warmly and assist them with their inquiries in a professional manner
- Operate POS systems accurately for cash handling, credit card processing, and returns
- Manage cashier duties including scanning items, processing payments, and issuing receipts
- Conduct product demonstrations and provide information on features and benefits to enhance customer engagement
- Upsell additional products or services to meet sales goals while ensuring customer satisfaction
- Maintain organized merchandising displays and ensure shelves are stocked appropriately
- Handle customer complaints or concerns with patience and effective communication skills
- Keep the checkout area clean, organized, and welcoming at all times
- Utilize technology sales techniques to educate customers about current or featured products
- Manage time effectively during busy periods to minimize wait times and improve service flow
Requirements
- Previous experience in retail sales, cashiering, or customer service is preferred
- Strong communication skills in English; bilingual abilities (e.g., Spanish) are a plus
- Basic math skills for handling cash transactions accurately
- Familiarity with POS systems and cash handling procedures
- Excellent organizational skills and attention to detail
- Ability to perform product demos and explain technical features clearly
- Strong interpersonal skills with a focus on customer satisfaction
- Ability to multitask efficiently in a fast-paced environment
- Good phone etiquette and professional appearance
- Time management skills to prioritize tasks effectively
- Experience with merchandising, upselling, and sales techniques is desirable
- Due to sales of Cannabis, Applicant must be 19 Years of age or older per NLC Regulation
- Previous Office Administration is a plus, but not a requirement
This role offers an engaging workplace where your communication skills and sales abilities can thrive while providing valuable service to our customers. Job Types: Full-time, Part-time, Permanent
Pay: $16.35-$17.00 per hour
Work Location: In person
📌 Customer Service Associate/Cashier (Clarenville)
🏢 North Atlantic Orange Store
📍 Clarenville
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