Explore a rewarding role as a Service Representative with Libro Credit Union in the Waterloo Region. Foster member relations by delivering exceptional banking services and support.

At Libro Credit

Union, we are looking for a Service Representative passionate about enhancing financial well-being. This position interacts directly with members through branches and digital channels, providing critical support and ensuring high-quality service. Flexibility in hours, including evenings and weekends, is required to meet member needs effectively. Key Responsibilities:

- Serve as the first point of contact for members
- Provide friendly, accurate service during all interactions
- Execute routine banking transactions efficiently
- Assist members with digital banking support
- Handle member concerns with empathy and professionalism Requirements:
- Passion for strengthening community financial well-being
- Experience in front-line customer service or finance
- Solid attention to detail and accuracy
- Ability to thrive in a bustling environment
- Commitment to Libro’s values of inclusivity and accountability Support community financial health through exceptional service and member support at Libro Credit Union.

📌 Customer Service Representative at Libro (Kitchener)
🏢 Libro Credit Union
📍 Kitchener