Join a Team That Keeps People Safe

At Levitt-Safety, our purpose is simple: we help make workplaces safer. As Canada's leading provider of safety solutions, we pride ourselves on delivering exceptional service, expert advice, and innovative solutions that help our customers protect their people, facilities, and operations. We're looking for a Customer Service Representative to join our Winnipeg team.

If you're someone who enjoys helping customers, solving problems, and working in a fast-paced environment where no two days are the same, we'd love to hear from you. Does this sound like you? You genuinely enjoy helping customers and creating positive experiences

You are highly organized and can manage multiple priorities at once

You take ownership and follow through on commitments

You enjoy collaborating with teammates and sharing ideas

You are motivated by finding solutions, not just answering questions

You thrive in a dynamic environment where customer needs come first What You'll Do

As a Customer Service Representative, you'll be the first point of contact for many of our customers and play a key role in supporting our sales, service, and operations teams. Provide exceptional service to customers through phone, email, and other communication channels

Process customer orders, quotations, product inquiries, returns, credits, and account updates accurately and efficiently

Track orders and shipments, providing proactive updates and resolutions when required

Build strong relationships with customers by understanding their needs and ensuring timely follow-up

Support our inbound call queue and help achieve service level objectives

Collaborate with internal departments to resolve customer concerns and deliver positive outcomes





Identify opportunities to support sales growth by uncovering customer needs and referring opportunities to the appropriate team members

Maintain accurate customer records within CRM and ERP systems

Assist with reception, switchboard, mailroom, and other branch administrative duties as required

Stay informed on Levitt-Safety products, services, and solutions to confidently support customer inquiries What We're Looking For 2+ years of customer service, administrative, inside sales, or office support experience

Solid computer skills, including Microsoft Office and Outlook

Experience using CRM systems such as Salesforce is considered an asset

Excellent verbal and written communication skills

Strong attention to detail and organizational abilities

Professional phone manner and customer-focused approach

Proven ability to manage multiple tasks and changing priorities

Strong problem-solving and decision-making skills

Ability to work independently while contributing to a collaborative team environment

Experience in industrial, safety, distribution, service, or B2B environments is an asset Why Join Levitt-Safety?

We believe our people are our greatest asset. When you join Levitt-Safety, you'll become part of a team that values collaboration, respect, innovation, and continuous growth. Competitive salary in line with your skills, experience and internal equity

Comprehensive health and dental benefits

Company-matched RRSP program& annual profit-sharing opportunity

Three weeks of vacation plus other paid time off

Discounted fitness memberships

Ongoing training and professional development A supportive team environment built on our Face of Levitt-Safety Fundamentals and family values

📌 Customer Service Representative (Winnipeg)
🏢 Levitt Safety
📍 Winnipeg