We are looking for a customer service pro with early morning availability to join powerhaus - a boutique fitness studio located in the heart of Westboro.

powerhaus promises “the best hour of your day”, providing a positive and uplifting atmosphere for clients and employees alike. With a small number of ambitious and highly skilled staff, you can make a real impact and help our members become the best version of themselves.

The Customer Service Coordinator is a key position in our team and requires strong interpersonal skills, an upbeat personality that thrives in a high-energy and fast-paced environment and a passion for the health and fitness industry. We are currently seeking someone to join our team with availability Monday to Thursday from 5.30 AM - 10.00 AM and Friday from 5.30 AM - 1PM.

Responsibilities and Duties

· Open the studio and get everything set up to welcome members

· Provide information about powerhaus training, products and services offered

· Give studio tours to prospective members

· Respond promptly to all inquiries and requests from clients and prospects

· Manage prospect management process and match each lead’s unique needs, interests and goals with the right training solution

· Organize client bookings and coordinate scheduling with trainers





· Ensure cleanliness of high-traffic studio areas

· Manage shake and coffee bar

Qualifications and Skills

· Customer service / sales experience

· Strong interpersonal skills and upbeat, charismatic personality

· Ability to multitask and handle a high-energy and fast-paced work environment

· Passion for health, fitness, or athletics

· Experience in fitness & health industry an asset

· Experience with Mindbody an asset

· Confidence communicating on the phone, in writing, and in person

If you are into hyper-personalization and a high-support client environment - this is the place for you.

Please submit a cover letter highlighting your experience and demonstrate why you would be a good fit for our team and the ideal candidate for this role. No generic applications without a cover letter will be considered.

We look forward to meeting you!

Pay: $20.00-$23.00 per hour

Benefits

- Casual dress
- In office parking

Application question(s):
- Did you include a cover letter in your application? No generic application without a cover letter will be considered.
- Are you available for early morning shifts?

Work Location: In person

📌 Customer Service Representative (Ottawa)
🏢 powerhaus
📍 Ottawa