Customer Service Rep.- part time

Join us at Sylvite Agri-Services/ Nu Tec Packaging department Our team of retail specialists and dedicated support staff is eager to welcome you aboard. Currently, we have an opening for the role of Part-time customer service Rep, at our Putnam location.

About Sylvite

Sylvite, as Canada’s largest independently owned fertilizer supplier, delivers competitive solutions in the agriculture supply chain. Our services encompass full-service Ag retail, specialized fertilizers, industrial material sourcing and handling, as well as a robust transportation, warehousing, and logistics division. We strive to ensure a seamless product flow, effectively linking agricultural production with efficient distribution.

Job Responsibilities A customer service Rep, you will play a vital role in our operations by ensuring the efficient processing and documentation of inbound and outbound shipments . This position is essential to maintaining our commitment to quality and service excellence within the agricultural supply industry.

What you will do

- Respond to customer inquiries for products or services
- Inputting sales orders from customers for the shipping department




- Coordinating shipments with shipping and receiving department
- Create shipping bill of landing (BOL) and arrange dispatch of loads
- Invoice all BOLs in order to complete month end duties
- Initiate contact with customers regarding satisfaction with services provided
- Investigate and resolve customer issues
- Dispatch / make deliveries as required
- Back-up support for other staff when necessary

Requirements Diploma in Business, Information Systems or Equivalent

Proficiency with various Computer Programs, including Microsoft Office products, particularly Excel

Experience with ROSS ERP Software an Asset

Strong Customer Orientation

Why Choose Nu Tec/Sylvite

- Established company with a solid reputation and reliable customer base provides reliable and consistent employment for our team members.
- Focus on work-life balance and a working environment that values your well-being and emphasizes safety.
- Paid time off.
- Casual dress code.

Job Type: Part-time Pay: From $21.63 per hour

Experience

- ERP systems: 1 year (preferred)

Work Location: In person

📌 Customer Service Representative (Part-time) (Putnam)
🏢 Sylvite
📍 Putnam