About the Role

Wilsons Heating is seeking a motivated and detail-oriented Entry-Level Administrator to join our team. This position is ideal for someone who enjoys working with people, is organized, and is looking to build a career in office administration. The successful candidate will provide front-line customer service support while assisting with daily administrative and operational tasks.

Key Responsibilities

- Greet and assist customers in person in a friendly and professional manner.
- Answer and direct incoming calls through the main phone line.
- Process customer payments for heating and mechanical services.
- Complete fuel reconciliation and maintain accurate records.
- Perform data entry and ensure information is entered accurately and efficiently.
- Collect, prepare, and send outgoing mail through Canada Post.
- Receive and distribute incoming mail and deliveries.
- Support team members with general office and administrative duties as required.

Qualifications

- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Excellent customer service skills with a positive attitude.
- Basic computer skills, including Microsoft Office applications.
- Robust attention to detail and organizational abilities.
- Ability to manage multiple tasks in a fast-paced environment.
- Previous office, administrative, cash handling, or customer service experience is considered an asset but is not required.




- Office Administration Certificate is an asset

What We're Looking For

- Dependable and professional individual.
- Strong work ethic and willingness to learn.
- Ability to work independently and as part of a team.
- Friendly, approachable, and customer-focused.
- Comfortable handling confidential information.

What We Offer

- Competitive compensation.
- Medical and Dental Benefits
- Pension Plan
- Supportive team environment.

Wilsons Company History: In 1909, Wilsons started a coal company to supply fuel to the buildings they built, as well as others in the region. As the business focus changed from construction to fuel, the present name of Wilson Fuel Co. Limited was adopted.

Wilsons was the only Nova Scotia coal company to make the transition from coal to oil while remaining independent of multinational oil companies. After dropping coal and adding propane and heating equipment, Wilsons is now established as a leading independent fuel oil and propane supplier in Nova Scotia and New Brunswick. With the addition of HVAC business Halifax Heating, now Wilsons Mechanical, and security integrator Wilsons Security, Wilsons serves thousands of Canadian homes and business owners with pride every day.

The Wilson Fuel Co Ltd has been recognized as one of “Canada’s Fifty Best Managed Companies.”

Come join our team!

Pay: $18.50-$21.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Customer Service Representative (Lower Sackville)
🏢 Wilsons Heating
📍 Lower Sackville