Become a key member of Capital BBQ's customer service team in a rapid-paced environment. As a Customer Service Specialist, you'll provide insightful product guidance and fulfill customer needs. With over 35 years of experience, Capital BBQ aims to make customers 'backyard heroes.' This role requires a passion for customer satisfaction and a talent for sales.

You'll assist customers in choosing BBQs and related products while processing orders and maintaining accurate information. Key Responsibilities:

- Answer customer inquiries about products and order status
- Process orders and maintain accurate customer databases
- Collaborate with teams to ensure a seamless purchasing experience
- Assist with returns, warranty inquiries, and product concerns
- Keep the showroom clean, organized, and welcoming Requirements:
- Minimum 2 years of sales and customer service experience
- Strong communication skills, both verbal and written
- Retail or customer service background preferred
- Proficient in Microsoft Office and Shopify
- Passion for BBQ and grilling expertise Bring your customer service skills and grilling passion to help customers thrive!

📌 Customer Service Specialist at Capital BBQ (Ottawa)
🏢 Capital BBQ
📍 Ottawa