Join Trexo Robotics as a Customer Success Project Coordinator in Mississauga, Ontario. This hybrid position involves enhancing the customer journey post-sale through effective coordination and operational improvements. As a Customer Success Project Coordinator, you'll play a pivotal role in managing customer interactions and ensuring seamless onboarding experiences.

Collaborating with families and clinical specialists, you'll address inquiries and maintain organization throughout the customer lifecycle activities. This position requires a proactive mindset to identify opportunities for process enhancements while supporting existing operational workflows. Key Responsibilities:

- Coordinate post-sale customer journeys and onboarding experiences
- Assist with scheduling consultations and meetings for families




- Address basic customer inquiries and escalate issues as needed
- Maintain organized customer records and communication logs
- Manage contracts, renewals, and related documentation Requirements:
- Bachelor's degree or equivalent experience in a related field
- 3+ years in customer success or project coordination roles
- Robust organizational and communication skills
- Detail-oriented with a focus on process improvement
- Quick learner capable of adapting to new technologies Bring your operational expertise and empathy to deliver exceptional experiences at Trexo Robotics.

📌 Customer Success Project Coordinator Role (Mississauga)
🏢 Trexo Robotics
📍 Mississauga