Job Brief

Support Unilever’s Customer Development team through data analysis, business planning, and cross-functional collaboration to help drive retail growth and execution.

What Encore’s All About

At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is more than a turn of phrase, it is a way of life...and it comes down to the following Vision and Mission that compel us to outperform every day.

Our Vision: The first choice for tier one organizations seeking to optimize their field sales investment.

Our Mission: Provide uncompromising quality of service and unparalleled calibre of thinking...developing strategies and delivering solutions that enable our clients to win.

The Chance: Customer Supply Chain Analytics Intern – Winter 2027

Hourly Rate: $22.00–$26.00/hour (based on completed years of university study)

Work Model: Hybrid (minimum 3 in-office days per week)

Location: Toronto, ON

Internship Term: January 4, 2027 – April 2, 2027

Position Summary

Our client is Unilever — a global, purpose-driven company whose brands are loved by millions, including iconic names like Dove, Shea Moisture, Vaseline, Axe, TRESemmé, Hellmann’s, and Knorr, and innovative brands like Liquid I.V. and OLLY.

We’re looking for a driven, analytical, and customer-focused student to join Unilever Canada’s Customer Strategy & Planning team as a Customer Supply Chain Analytics Intern.

This role supports Unilever’s customer supply chain operations, helping connect customer needs, operational execution, and data-driven decision-making to improve service performance for one of Unilever Canada’s strategic retail partners.

You’ll work at the intersection of Customer Development, Customer Experience, Order Management, Warehouse, Transportation, and Supply Chain teams — turning operational data into practical insights, supporting issue resolution, and helping translate business priorities into customer-ready execution.

Throughout the internship, you’ll benefit from a comprehensive onboarding experience, a dedicated buddy, a direct line manager, learning opportunities, and access to leadership. The program culminates in end-of-term presentations where you’ll showcase your key accomplishments.

This is an excellent opportunity for someone looking to build experience in supply chain, analytics, operations, or consumer packaged goods.

The Perfect Person for the Role

You’re a natural leader who looks for opportunities to improve how work gets done, takes ownership of your deliverables, and brings energy to solving customer and supply chain challenges.





You’re a change-maker who believes in continuous improvement and is motivated by finding better ways to serve customers, reduce complexity, and strengthen execution.

You’re a strategic thinker who can connect operational details to broader business priorities, and a storyteller who uses data to generate actionable insights and communicate recommendations to different audiences.

Most importantly, you have a competitive spirit — you’re motivated by improving performance and helping Unilever win with its strategic customers.

Your Responsibilities

- Data Management and Analysis — Access, manage, and analyze customer supply chain data to support customer service performance, issue resolution, and operational reporting
- Customer Execution Support — Monitor order, shipment, inventory, and compliance activities to help ensure customer requirements are understood and executed effectively
- Insight Generation — Investigate service gaps, identify root causes, and translate findings into clear summaries and recommended corrective actions
- Reporting and Storytelling — Prepare recurring reports, dashboards, and business updates that convert data into actionable insights for cross-functional partners
- Cross-Functional Collaboration — Work closely with Customer Development, Customer Experience, Order Management, Warehouse, Transportation, and Supply Chain teams to support customer-ready execution
- Customer and Operational Advocacy — Represent the voice of the customer by helping internal teams understand customer requirements, recurring execution challenges, and opportunities to improve service
- Continuous Improvement — Contribute to process improvement initiatives by identifying gaps, simplifying workflows, and supporting solutions that improve accuracy, efficiency, and customer outcomes
- Presenting internship project findings and key accomplishments to business leaders at the end of the program

Your Experience In addition to everything outlined in The Perfect Person for the Role, the ideal candidate will have:

- Currently enrolled in 3rd or 4th year of a Bachelor’s degree in Supply Chain, Business, Engineering, Data Science, or a related field
- Cumulative GPA of 3.0 or higher on a 4.0 scale (or equivalent)
- Strong analytical and strategic thinking skills, with the ability to interpret data, identify trends, and connect insights to business actions
- Effective communication skills and a practical,



creative approach to problem solving
- Demonstrated ownership, accountability, and ability to collaborate with cross-functional partners
- Understanding of customer requirements, operational constraints, and how execution impacts service outcomes
- High attention to detail and accuracy when working with data, reporting inputs, and operational follow-ups
- Advanced proficiency in Microsoft Excel, including:
- Lookups
- Pivot Tables
- Formulas

- Power BI dashboard development experience is preferred
- Ability to quickly learn and navigate different systems, portals, tools, and reporting platforms
- Basic understanding of data science concepts, automation, or analytics tools is an asset
- Eligibility to work full-time in Canada for the duration of the internship
- Ability to work in a hybrid environment with a minimum of 3 full in-office days per week at Unilever Canada’s head office (160 Bloor Street East, Toronto), as determined by the Line Manager
- Reliable Wi-Fi and a private workspace for remote days

The RIGHT Candidate At Encore, we feel that no matter your background, what’s most important to your success — and ours — is the way you interact with others.

Don’t get us wrong, having the right skills and experience matters. But if you’re thinking about joining Encore, it’s important that you know what we’ll expect from you:

- You believe in winning
- You bring passion and innovative thinking that delivers results
- You believe that the words “work” and “fun” belong in the same sentence

You can be described as:
- Authentic
- Solutions-oriented
- Intellectually curious
- Self-motivated
- Receptive
- Assertive
- Driven
- Continuously challenging yourself
- Professional with strong business maturity

The Selection Process If you haven’t already figured it out, it’s really important for Encore to have the RIGHT Team.

If you know you’re a great match for this role and think you’d be a strong fit with Encore, then you should absolutely apply to this exciting opportunity.

For those of you who apply, thank you for your interest in learning more about this opportunity. While we’d love to connect with everyone, only candidates selected to move forward will be contacted.

The next step in the process will include completing a recorded digital interview that can be done using a webcam or mobile device. This stage allows you to bring your resume to life and gives us the opportunity to get to know you better.

Encore strives to make our recruitment and selection processes as accessible as possible and provides accommodations as required for applicants with disabilities. If you require accommodations at any stage of the process, please let us know.

📌 Customer Supply Chain Analytics Intern (Toronto)
🏢 Encore Market Engagement
📍 Toronto