Job Overview

Join our dynamic dental team as a Dental Administrator, where your organizational skills and friendly demeanor will keep our practice running smoothly and efficiently. In this vital role, you will serve as the first point of contact for patients and visitors, manage appointment scheduling, handle billing and insurance processing, and ensure seamless communication between patients and the dental team. Your energetic approach will help create a welcoming environment that promotes patient satisfaction and operational excellence.

This paid position offers an exciting opportunity to develop your administrative expertise within a thriving healthcare setting.

Responsibilities

- Greet patients warmly, assist with check-in and check-out procedures, and manage multi-line phone systems to coordinate appointments and inquiries
- Schedule, reschedule, and confirm patient appointments using dental practice management software such as Cleardent and Recall Max
- Maintain accurate patient records by updating electronic medical records (EMR) systems with relevant medical and dental history
- Verify insurance coverage, process claims, and handle billing inquiries to ensure timely payments and patient understanding
- Manage front desk operations including handling correspondence, managing office supplies, and organizing patient files




- Collaborate with dental staff to facilitate smooth daily operations and ensure compliance with healthcare regulations
- Assist in administrative tasks such as data entry, report generation, and maintaining confidentiality of sensitive information

Requirements

- Proven experience as a dental receptionist or in a dental office workplace with familiarity using Cleardent and RecallMax software
- Strong knowledge of medical terminology relevant to dental care and electronic medical records management
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting
- Proficiency in handling multi-line phone systems, scheduling software, and office equipment
- Prior experience working with dental procedures, including insurance verification, preauthorization of proposed treatment plans and billing processes
- Exceptional communication skills to interact effectively with patients, staff, and insurance providers
- Ability to maintain professionalism while managing multiple priorities under pressure

Join us to be part of a passionate team dedicated to delivering exceptional dental care while fostering a positive experience for every patient. Your enthusiasm and attention to detail will make a meaningful difference in our practice’s success! Pay: $24.00-$34.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits

- Extended health care
- On-site parking

Work Location: In person

📌 Dental Administrator (Calgary)
🏢 Glenmore Family Dental Care
📍 Calgary