Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with cleardent, and the ability to handle administrative tasks in a fast-paced environment. Prior experience in dental or medical office settings is highly preferred, along with proficiency in electronic medical records and multi-line phone systems.

The Dental

Receptionist plays a vital role in ensuring a smooth patient experience and maintaining the overall efficiency of the office.

Responsibilities

- Greet patients warmly and professionally upon arrival
- Schedule, confirm, and reschedule appointments using Cleardent or similar dental practice management software
- Manage multi-line phone systems to handle inquiries, appointment bookings, and patient concerns
- Verify patient insurance information and update electronic medical records accurately
- Collect payments, co-pays, and process billing transactions efficiently
- Maintain organized patient records and ensure confidentiality of sensitive information
- Assist with administrative duties




- Coordinate with dental staff to facilitate smooth daily operations
- Ensure the reception area remains clean, welcoming, and well-organized

Experience

- Prior experience as a Dental Receptionist in a office setting is preferred
- Familiarity with dental practice management software cleardent
- Knowledge of medical terminology related to dentistry is a plus
- Experience handling electronic records and billing procedures
- Strong office experience including front desk duties, administrative support, and multi-line phone systems management
- Excellent organizational skills with attention to detail and professionalism in communication

This position offers an opportunity to be an integral part of a dedicated healthcare team while providing exceptional service to patients. Candidates should possess a positive attitude, strong organizational abilities, and the capacity to multitask effectively in a busy setting. Job Types: Full-time, Permanent

Pay: From $25.00 per hour

Benefits

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Dental Receptionist (Nanaimo)
🏢 Blue Ocean Dental Group
📍 Nanaimo