12 Oct
|
Worley
|
Markham
Become the frontline IT support in Markham, Ontario, as a Deskside Support Technician I with Worley. This full-time position requires strong troubleshooting skills and coordination with global IT teams for office-based technology support. Worley is seeking a Deskside Support Technician I to provide essential support to users in a dynamic work environment.
You will focus on troubleshooting hardware, software, and device issues while maintaining a customer-centric approach. This role will enhance your technical skills through direct support of desktops, laptops, and conference room technologies. Key Responsibilities:
- Provide in-person support for various end-user devices
- Troubleshoot software and hardware issues for local users
- Assist with onboarding and workstation setup activities
- Support conference room technology and collaboration tools
- Maintain device lifecycle including provisioning and asset handling Requirements:
- Bachelor's degree or related experience
- Solid troubleshooting skills for Windows and standard applications
- Experience in deskside or end-user support role
- Ability to work independently with minimal supervision
- Familiarity with IT Service Management tools like ServiceNow Contribute to effective IT support and enhance user experience as a Deskside Support Technician I with Worley.
📌 Deskside Support Technician in Markham
🏢 Worley
📍 Markham