PRE-OPENING LEADERSHIP CHANCE

Director of Events Sales

Le Méridien Toronto Pinnacle Hotel | Toronto, Ontario

Employment Type: Full time

Savour Life’s Journey with a Career at Le Méridien Toronto Pinnacle Hotel

At Le Méridien Toronto Pinnacle Hotel, our associates are curious, creative and passionate about connecting cosmopolitan travellers with Toronto’s local culture. We create memorable experiences that help our guests discover the destination while providing our associates with opportunities to learn, grow and thrive.

Located in downtown Toronto, our new 223-room hotel will feature multiple restaurants, a spa, and approximately 12,000 sq. ft. of meeting and event space. We are seeking an experienced, highly organized and guest-focused Director of Event and Group Sales to join our pre-opening leadership team. This is an exciting opportunity to build the sale and events team from the ground up, develop a robust team and establish the service culture required for a successful hotel opening.

Position Overview

Reporting to the Director of Sales and Marketing, the Director of Groups and Events Sales is responsible for leading group sales and event-management activities, with accountability for group and catering revenue, client satisfaction and event execution. During the pre-opening phase, the Director will develop the sales and event processes, recruit and train the team, establish operating procedures, build the group pipeline and prepare the hotel’s meeting and event spaces for launch. Following opening, the Director will lead daily group and events activity, manage key client relationships, oversee forecasts and ensure that every program is delivered with exceptional care and attention to detail.

Key Responsibilities

· Develop and execute the hotel’s group and events sales strategy to achieve room, catering, meeting-space and total revenue goals.

· Lead the group sales and event-management team through recruitment, onboarding, training, coaching, goal setting and performance management.

· Build and manage a qualified sales pipeline through prospecting, client engagement, industry partnerships, site inspections and targeted business development.





· Respond to group and event inquiries with timely, accurate and compelling proposals, contracts and banquet event orders.

· Negotiate group and event agreements within established guidelines, balancing client needs with profitability and operational requirements.

· Oversee the complete client journey from initial inquiry through post-event follow-up, ensuring clear communication, service recovery and repeat business.

· Lead pre-convention and event meetings with clients and internal teams to confirm program details, room blocks, menus, audiovisual requirements and service expectations.

· Partner closely with Food and Beverage, Culinary, Banquets, Front Office, Revenue Management and Operations to ensure flawless event execution.

· Prepare and review group pace, definite business, catering forecasts, pickup, conversion, wash and revenue reports; recommend action as needed.

· Coordinate opening readiness for ballroom, meeting rooms, pre-function space, event equipment, collateral, systems, templates and service standards.

· Maintain accurate records in sales and event systems, ensuring contracts, event details, billing instructions and client communications are complete and current.

· Represent the hotel at industry events and client functions, and cultivate relationships with planners, associations, agencies and local organizations.

· Maintain compliance with Le Méridien and Marriott brand standards, company policies, licensing requirements and health and safety procedures.

Qualifications and Experience

· Minimum of seven years of progressive group sales, catering sales or event-management experience in a full-service, upper-upscale or luxury hotel.

· Minimum of three years of leadership experience managing sales, events or banquet-event teams.





· A diploma or degree in Hospitality Management, Event Management, Business or a related field is considered an asset.

· Pre-opening or hotel-opening experience is considered a strong asset.

· Experience with Marriott or another major international hotel brand is preferred.

· Strong knowledge of group contracts, catering and banquet event orders, meeting-space management, event planning and revenue forecasting.

· Proven ability to build client relationships, lead negotiations and convert business in a competitive market.

· Experience with hotel sales, catering and event-management systems; familiarity with Marriott systems is an asset.

· Exceptional communication, leadership, organizational, financial and problem-solving skills.

· Flexible availability, including evenings, weekends and holidays, based on client programs and operational requirements.

What We Offer The opportunity to join the sales leadership team of a new hotel in downtown Toronto.

A pivotal role in shaping the hotel’s group business, event culture, service standards and client relationships from the beginning.

Competitive compensation and benefits.

Professional development and career-growth opportunities.

Marriott hotel travel benefits, subject to eligibility and company policy.

A collaborative, inclusive and guest-focused work environment.

Qualified candidates are invited to submit their resume and cover letter.

Le Méridien Toronto Pinnacle Hotel is committed to providing an inclusive and accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation will be provided upon request throughout the recruitment and selection process.

We are an equal opportunity employer and welcome applications from all qualified candidates legally entitled to work in Canada.

Position Status: This posting is for a current job opening.

Pay: $75,000.00-$90,000.00 per year

Benefits

- Dental care
- On-site parking
- Paid time off
- Vision care

Application question(s):
- What is your salary expectation?

Experience:
- Hospitality: 5 years (preferred)

Work Location: In person

📌 Director of Events (Toronto)
🏢 Le Méridien Toronto Pinnacle Hotel
📍 Toronto