Director of Strategic Development Services

KSCS is seeking an experienced & innovative leader with sound analytical and program development skills to guide the Strategic Development Services teams to deliver a high standard of service for KSCS. Under the supervision of the Executive Director, the Director of Strategic Development Services is responsible to provide direction, leadership, and guidance towards the achievement of the KSCS Strategic Framework and Community Wellness Plan as it relates to Organizational Strategic Development (OSD), Policy Development, Tsi Niionkwarihò:ten and Quality Improvement/Assurance teams.

Department

Management

Duration

Indefinite full time position, with a 9-month probationary period

Salary

Starting at $57.72/hour

Schedule

35 hrs/week; must be willing to work flexible hours as necessary

Description

Under the supervision of the Executive Director, the Director of Strategic Development Services is responsible to provide direction, leadership and guidance towards the achievement of the KSCS Strategic Framework and Community Health Plan as it relates to Organizational Strategic Development (OSD), Policy Development, Tsi Niionkwarihò:ten and Quality Improvement/Assurance teams. The strategic leadership position focuses on motivation of a broad or highly specialized group within the organization, with significant impact on direction and success. Skills and knowledge are considered mature. Applies extensive knowledge & advanced problem-solving skills to complex issues. The Director of Strategic Development Services is accountable to the Executive Director for managing the organization’s operations through directing and coordinating activities consistent with its established mission, goals, objectives and policies. Manages, prepares, administers and directs the control of specific areas of the business. Responsible for the day to day direction and management of the relevant business area.

Reviews and approves recommendations, providing relevant information to executive management team. Monitors departmental adherence to approved budgets. Designs and develops organizational policies relevant to the department.

Selects, develops and evaluates personnel to ensure the efficient operation of the function. Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. Has full autonomy to make decisions and give input to executives requiring extensive analysis and interpretation.

Decisions may affect long-term effectiveness of the organization, its products and services and its people.

Responsibilities

- Exercises visionary leadership throughout KSCS Organizational Strategic Development, Policy Development,



Tsi Niionkwarihò:ten and Quality Improvement/Assurance Services.
- Provides supervision and establishes accountability with the Managers, Supervisors and staff for his/her respective service areas: Organizational Strategic Development, Policy Development, Tsi Niionkwarihò:ten and Quality Improvement/Assurance Services.
- Ensures optimum level of resource management in consideration of priorities of programs and services.
- Provides Project Management.
- Ensures accurate and consistent communication and networking both internal and external to the organizations.

Performs any other job-related duties as may be required by the immediate Supervisor.

Communications

- Team Work: Frequently requires a level of collaboration and cooperation to get work or projects complete.
- Advising: Continuously provides information that must be understood and explained.
- Training: Occasionally trains or gives information to stakeholders or clients.
- Leadership: Frequently provides a high quality of leadership required in relation to internal and external partnerships.
- Negotiations: Frequently needs to negotiate internal or external agreements.

Environmental Factors

- Types of Schedule: Regular work week, moderate flex required.
- Stress Factor: High stress in job.
- Deadlines: Some tight deadlines (unplanned).

Accountability

- To provide services in a manner consistent with the terms and conditions of the employment agreement, the personnel policies, standard operating procedures and directives.
- To provide consistent and accurate counselling to the Management Team in a professional manner.
- To direct and supervise the Managers/Supervisors and staff with efficiency, transparency and fairness.
- To maintain accurate and consistent communication flow throughout the services and the outside.
- To ensure the transparency and accountability of all employees.
- To provide the effective financial administration for all the service areas.
- To maintain confidentiality practices.

Qualifications

Education and experience:

- Bachelor Degree in Human Services or Health Management Service field and three (3) to five (5) years’ experience in Management and Supervisory role in a related field.
- Undergraduate in Human Services or Health Management Services and five (5) to seven (7) years of experience in a management role in a related field.
- High School Diploma and ten (10)



years of experience in a management role in health and social services.

Skills and requirements:

- Ability to manage conflict, experience with conflict resolution.
- Sound problem solving and analytical skills, focused decision making, open to challenges.
- Ability to craft articulate documents such as proposals, reports, briefs and correspondences that effectively communicate messages.
- Sound knowledge of KSCS Policies, Programs, Administration and Operational Procedures, INAC and Health Canada regulations and procedures.
- Thorough understanding of the issues facing KSCS and its present and future needs.
- Sound knowledge of management tools, business planning, strategic planning, accounting and budgeting.
- Good understanding of government systems (local, regional, national-aboriginal and mainstream) and funding sources.
- Experience in program development and planning.
- Good knowledge of computer programs and good keyboarding skills (Word, Excel).
- Excellent knowledge of Kahnawà:ke, its culture and the issues, concerns and socio-economic problems facing the community.
- Must be sensitive and open to traditional native concepts and be prepared to adapt services that reflect cultural differences.
- A valid driver’s license and access to a vehicle is a requirement as travel required.
- Ability work overtime work evenings and weekends.
- Ability to deal with high stress.

Assets:

- Knowledge of Kanien’keha and French.

Online Application

Prepare digital copies (e.g. PDF, Image, Word) of the following documents to upload with your application:

- Download and sign the privacy waiver.
- A copy of a government-issued I.D.
- Resume / CV
- Letter of intent
- Proof of education and/or certifications

Email Application

Prepare digital copies (e.g. PDF, Image, Word) of the following documents to attach to your application:

- Download and complete the job application.
- Download and sign the privacy waiver.
- A copy of a government-issued I.D.
- Resume / CV
- Letter of intent
- Proof of education and/or certifications

Please submit your application with all documents attached to KSCS Human Resources [email protected].

In-person / Mailed Application

Please print the following documents to include with your application:

- Download and complete the job application.
- Download and sign the privacy waiver.
- A copy of a government-issued I.D.
- Resume / CV
- Letter of intent
- Proof of education and/or certifications

Printed applications can be delivered to the following address: Kahnawà:ke Shakotiia’takéhnhas Community Services

P.O. Box 1440

Kahnawake, Quebec

J0L 1B0

Canada

Resources for Applicants

For more information, please contact the KSCS Operations Office (KOC) at 1-(phone hidden), or via email at [email protected].

📌 Director of Strategic Development Services (Kahnawake)
🏢 Kahnawake Shakotiia’takehnas Community Services (KSCS)
📍 Kahnawake