Dispatch / Health & Safety Coordinator – Waste Management (Grimsby)

Dispatch / Health & Safety Coordinator – Waste Management (Grimsby)

12 Oct
|
Advantage Waste Systems
|
Grimsby

12 Oct

Advantage Waste Systems

Grimsby

Advantage Waste Systems is a privately owned and operated waste management company serving commercial, industrial, and municipal customers across Southern Ontario. Supported by an experienced team and modern fleet, we are committed to safe, reliable service, environmental responsibility, and professional growth. Join our exciting growth as we introduce new compressed natural gas (CNG) vehicles into our fleet.

This transition represents an important step in modernizing our operations, reducing emissions, and supporting more sustainable waste collection services. The successful candidate will have an opportunity to contribute to the safe and effective deployment of this recent fleet technology.

This full-time, dual-role position combines daily waste-management dispatch operations with health and safety coordination. Based in Grimsby, Ontario, the successful candidate will manage fleet routing, driver support, service requirements, regulatory compliance, site safety planning, incident tracking, and related operational reporting in a fast-paced environment.

Primary Duties – Dispatch and Health & Safety: Senior/Specialized role

· Manage dispatch operations Monday – Friday, occasional Saturday Rotation as required

· Managing incoming service orders, set up new customers and services on operating system

- Dispatch and route vehicles
- Create driver routes based on live daily order taking
- Organize daily workforce requirements (drivers and collection vehicles)
- Upload routes to drivers electronically to onboard vehicle device
- Prioritize and dispatch same-day service orders to drivers

· Multi-task and prioritize throughout the day · Maintain regular communication with drivers to confirm that service orders and route adjustments have been received, understood, and completed.
- Direct drivers and loads to suitable landfill, transfer stations material receivers
- Assist drivers, answer their calls respond to question
- Monitor route and driver progress throughout the day, delegate workload - re-assign or re-schedule as necessary to meet daily workload requirements

· Monitor driver delays, vehicle breakdowns, and traffic conditions; coordinate operational solutions; and communicate changes to supervisors and the maintenance department.
- Mitigate driver overtime hours
- Attend to drivers, requests, and site service concerns
- Communicate and report driver site issues to clients, supervisor, managers and site property managers




- Communicate with customers, delays or missed pick-up; arrange modified collection
- Communicate and assist in rectifying on-site service issues example, no access, locked gates, containers not out for collection
- Evaluate site service, communicate with customer in level of collection overloads excess waste loads
- Data entry, update client data base, site information, service notes

· Review and Complete driver daily routes for invoicing · Assist administration with various tasks

· Track Daily Asset Inventory

Health and Safety Coordination – Leadership Responsibilities (Team Setting)

· Lead and support company health and safety initiatives, including site safety planning, approved vehicle travel paths, incident investigations, and report preparation.

· Monitor Operator daily Pre or Post Trip Inspection effectiveness

· Develop, communicate, and enforce health and safety requirements based on site-specific working conditions; lead safety discussions and meetings; and prepare visual, site-approved vehicle travel paths.

· Plan, organize, and lead regular health and safety meetings, toolbox talks, and employee safety briefings; document attendance, discussion topics, follow-up actions, and completion dates.

· Manage the company’s WHMIS program, including maintaining current safety data sheets, workplace labels, employee training records, and refresher-training schedules.

· Coordinate WSIB reporting and administration, including workplace injury documentation, claim-related records, return-to-work coordination, and communication with management and applicable parties.

· Coordinate and track Ontario-required health and safety training and certifications, including arranging internal or external safety classes, monitoring expiry dates, and maintaining complete employee training records.

· Monitor compliance with company policies and applicable Ontario occupational health and safety requirements; conduct workplace inspections, identify hazards, recommend corrective actions, and follow up to confirm completion.





· Ensure driver DVIR log in is authenticated daily

· Review and respond to driver daily Issue reporting

Employment Details: Full-time, on-site position based in Grimsby, Ontario. Standard hours are Monday to Friday, with occasional Saturday rotation and extended hours as operationally required. Ability to maintain regular and punctual attendance is essential due to the position’s daily dispatch, operational, and health and safety responsibilities.

Compensation and Benefits: Annual salary of $75,000 to $85,000, commensurate with relevant experience and qualifications. The position includes company-paid health and dental benefits, paid vacation and employer-supported training and certifications, professional development opportunities, eligibility for proven team performance-based compensation in accordance with company policy. Company-paid cell phone.

Opportunities for advancement into operations, fleet, or health and safety management

Requirements: Previous experience in waste management, dispatch, logistics, health and safety, or a related

Ability to maintain regular and punctual attendance and work scheduled shifts, subject to accommodation in accordance with applicable human rights legislation.

· High school diploma required; post-secondary education is preferred.

· Health and Safety training background essential

- English speaking (French not required)
- Excellent customer service skills
- Able to prioritize workload requirements
- Office experience or business administration graduate preferred
- High-volume call center experience beneficial

· Clear, professional, and courteous telephone communication skills.
- Excellent time management and prioritization skills
- Solid working knowledge of Microsoft Office, TRUX, MobiControl, Geotab (training provided)
- Critical and logical thinking skills a must

· Knowledge of applicable Ministry of Transportation, Ministry of Labour, Immigration, Training and Skills Development, and Ministry of the Environment, Conservation and Parks requirements is an asset.
- Able to work extended hours to complete assignments
- Previous experience working in a busy logistics or waste management setting beneficial

· Geographic knowledge of Halton, Hamilton, and Niagara is an asset. Pay: $75,000.00-$85,000.00 per year

Benefits

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Dispatch / Health & Safety Coordinator – Waste Management (Grimsby)
🏢 Advantage Waste Systems
📍 Grimsby

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