Dispatch Expert Wanted!

Are you a highly organized and detail-oriented professional with a strong background in using Microsoft products? We invite you to join our dynamic team as a Dispatch Specialist and put your skills to the test! Our fast-paced company is looking for a dedicated candidate who is ready to make a difference and contribute to the company in positive ways!

Responsibilities

-Receiving emergency and non-emergency calls

-Use of cellular radio system, and a multi-line phone system.

-Handle high volumes of communication with internal and external stakeholders via phone and email.

-Enter data in computer system and maintain logs and records of calls, activities, and other information.

- Maintain an organized and up-to-date database of resources, schedules, and client information.
- Utilize Microsoft Office Suite (Word, Excel, and Outlook) to create, maintain, and update essential documents, and spreadsheets.
- Coordinate and manage daily dispatch operations, ensuring timely and efficient delivery of services.
- Analyze data and create reports using Microsoft Excel to support decision-making and continuous improvement in the dispatch process.

-Addressing problems and requests by transmitting information or providing solutions
- Collaborate with team members to optimize routes, schedules, and resource allocation.
- Ensure compliance with company policies, industry regulations, and safety standards.

Requirements
- High school diploma or equivalent.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.

- Proficiency in Adobe Acrobat
- Ability to work in a team environment
- Outstanding communication and interpersonal skills.
- Ability to multitask,



prioritize, and manage time efficiently in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- Familiarity with industry best practices and regulations.
- A commitment to providing excellent customer service and always maintaining a professional demeanor.

-Must be fluent in English

What We Offer

- Competitive salary and benefits package.
- Opportunities for professional growth and skill development.
- A supportive work environment that values collaboration and teamwork.
- The chance to make a significant impact in a growing organization.

If you're ready to bring your Microsoft expertise to the table and take on the exciting role of a Dispatch Specialist, submit your resume and cover letter today! Don't miss this opportunity to join our team and be part of our success story. Apply now! Job Types: Full-time, Part-time

Salary: From $17.00 per hour

Benefits

- Extended health care
- On site kitchen and gym

Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed

Ability to commute/relocate:
- Edmonton, AB T6E 0B6: reliably commute or plan to relocate before starting work (required)

Experience:
- dispatching: 1 year (preferred)

Language:
- English (required)

Work Location: In person Job Types: Full time, Permanent

Pay: From $17.00 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Vision care

Application question(s):
- Do you have open availability?

Experience:
- Microsoft Office: 3 years (required)
- Dispatch: 1 year (preferred)

Work Location: In person

📌 Dispatcher - Evenings and Overnights (Edmonton)
🏢 BPS Protective Services K9
📍 Edmonton