Join the Marguerite-Bourgeoys School Service Centre as a Dispute Resolution Coordinator in Saint-Laurent, contributing significantly to complaint management and enhancement of educational practices. This role focuses on mediation, analysis, and collaborating with diverse teams. In this strategic position, the successful candidate will support the CSSMB's commitment to equity and continuous improvement, enhancing experiences for students, parents, and staff alike.

You will manage complaint processes, analyze situations, and recommend actionable solutions. Your robust interpersonal skills will enable you to collaborate across departments, fostering an environment of trust and accountability. Key Responsibilities:

- Manage and track complaints and reporting processes




- Conduct mediation and conciliation in various situations
- Develop processes promoting integrity and compliance
- Support teams in continuous improvement efforts
- Establish quality indicators for educational services Requirements:
- University degree in law, ethics, or related field
- Minimum six years of relevant experience
- Excellent analytical and judgment abilities
- Strong communication and relational skills
- Training in Dispute Prevention and Resolution (asset) Enhance educational practices and contribute to a supportive setting at CSSMB as a Dispute Resolution Coordinator.

📌 Dispute Resolution Coordinator in Saint-Laurent (Montreal)
🏢 Centre de services scolaire Marguerite-Bourgeoys (CSSMB)
📍 Montreal