PMFRC Employment Opportunity

Employment Coach

Department Employment Services

Location

Petawawa Military Family Resource Centre (PMFRC)

(Petawawa Ontario is in Eastern Ontario, 170 kilometers northwest of Ottawa)

Position Type

- Indefinite Full-time Contract to start:
- Health Benefits: life insurance, disability insurance and accidental death and dismemberment coverage.
- RRSP – 2% matching RRSP after one (1) year of employment
- Work/Life Balance – Paid Leave (vacation, family related, and sick leave).

Work Schedule

37.5 hours per week

Monday – Friday 8:00 – 4:00 (Occasional Evenings will be required)

Salary

$24.54-$30.44

Immediate Supervisor

Employment Services Coordinator

Language Requirement

English

Screening Requirement

Criminal Record & Vulnerable Sector Screening

Who We Are

The Petawawa Military Family Resource Centre (PMFRC) is a non‑profit organization with the responsibility of addressing the needs of military families. We provide programs and services that support, engage, and advocate for military members and their families, addressing the unique challenges of military life. The PMFRC envisions a community of strong, capable, resilient Canadian Armed Forces families.

For more information on who we are, please visit us at PMFRC

The Role(s)

Client Interaction (65%)

- Assess clients’ employment-related needs, identify skills and barriers, and support career decision-making and planning
- Provide supportive coaching that empowers clients to overcome barriers to employment, including referrals to appropriate community resources as needed
- Support clients in identifying their interests, aptitudes, and abilities
- Assist clients in the development of employment action plans and in establishing and achieving goals
- Facilitate the development of resumes, cover letters, and job applications while empowering clients to build the skills and confidence needed for independence
- Coach clients in job search strategies and provide interview preparation support
- Guide eligible clients through the application process to access other Ministry programs, including Better Jobs Ontario
- Maintain up-to-date knowledge of the local labour market, employer expectations, and available resources
- Orient clients to the job market and advise on employment and educational options, including accreditation of qualifications

Program Development (5%)

- Provide tailored employment-related support to individuals with diverse needs and backgrounds
- Assess client needs and barriers and assist with addressing them through referrals, upskilling, and social services
- Identify clients’ credentials, work experience (foreign and Canadian), and skills
- Support clients with goal setting and the development of transition action plans
- Analyze client and employment trends and adjust service delivery to ensure responsive and individualized supports
- Develop employment-related tools, workshops, resources, and materials for client use

Service Promotion and Community Development (10%)

- Attend relevant community events to promote awareness of Employment Services programming




- Maintain active relationships with local businesses, employers, organizations, and agencies
- Participate in networking with other service providers and community social agencies
- Act as a community resource regarding employment-related information and supports
- Promote PMFRC programs and services within the community

Administration (20%)

- Attend and participate in Employment Services, PMFRC, Serco, and Ministry staff meetings, as required
- Collect statistical data and document client information and activities
- Complete warm referrals to identified supports, including social services, training and education, and mental and physical health services, ensuring appropriate documentation
- Maintain regular contact with clients and ensure case files are updated in real time
- Adhere to PMFRC and Employment Services administrative and human resources policies and practices
- Follow internal procedures related to volunteer involvement

Qualifications and Experience Requirements

- Post‑secondary education in Social Services, Human Resources, Employment Counselling, or a related field
- Knowledge of current labour market conditions and trends
- Experience in group facilitation and training
- Excellent written and verbal communication skills; preference will be given to candidates who are bilingual in both official languages (English and French)
- Understanding of Ontario labour market supply and demand, trends, and the economic outlook
- Knowledge of the Ministry of Labour, Immigration, Training and Skills Development, civilian and provincial agencies, and other organizations that provide employment-related support services
- Experience working with confidential and sensitive information and referral processes is considered an asset
- Ability to prepare written reports and correspondence, and maintain accurate client records
- Demonstrated strong customer service skills

Knowledge Requirements

- Career assessment techniques and career development tools and resources
- Ontario labour market supply and demand, trends, and the local economic outlook
- Knowledge of holistic, integrated, and strength-based approaches to employment supports and career development
- Virtual and tele‑coaching principles
- Maintaining classified records and adhering to client file management legislation
- Adult learning principles
- Knowledge of the Canadian Armed Forces (CAF) community and lifestyle
- Knowledge of CAMS, Microsoft Office 365, Zoom, and Microsoft Teams platforms

Certifications / Licences

The following certifications and licences are considered assets:
- CPR and First Aid
- Mental Health First Aid
- Training and/or education in career development theories or practices

Core competencies and Behaviours





- Demonstrates a strong commitment to and understanding of the mission, values, and goals of the PMFRC, with an appreciation of Canadian Armed Forces communities.
- Displays a high level of personal initiative and flexibility, including the ability to work varied hours as required.
- Exhibits sensitivity, tact, and professionalism when working with diverse individuals, and collaborates effectively with community partners.
- Possesses strong public speaking skills and experience in developing and delivering presentations.
- Maintains energy, resilience, and a positive sense of humour when navigating challenging or high-demand situations.
- Demonstrates excellent planning, organizational, and time-management skills, with the ability to manage multiple priorities effectively.
- Maintains a client-centered approach, consistently recognizing and responding to client needs to achieve positive outcomes.
- Comfortable and proficient with IT tools, including Microsoft Office Suite, internet-based platforms, MS Teams, WebEx, and Zoom.
- Works effectively both independently and as a collaborative member of a team in a dynamic work environment.

Conditions of Employment

- Adhere to all PMFRC policies and procedures, including those related to privacy, code of conduct, and confidentiality
- Participate in and assist with special events as required
- Provide proof of any applicable registration with the respective regulatory body, where applicable
- Ability to provide a explicit Criminal Record Check, obtain an Enhanced Reliability Security Clearance, and provide a Vulnerable Sector Screening (current within six months)
- Hold a valid driver’s licence with access to a reliable vehicle for work-related travel, including appropriate driver’s insurance
- Ability to travel within the County of Renfrew
- Demonstrated understanding of Canadian Armed Forces communities, systems, and policies to effectively support families in accessing appropriate services and resources

Posting Date: 8 October 2026

Closing Date: 22 Oct 2026

Potential Start Date: November For more information contact:

Administrative Assistant – HR

10-16 Regalbuto Ave, Petawawa ON K8H 1L3

[email protected]

PMFRC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French. Positions that are not designated bilingual are not translated and are displayed in English only. The information provided from this competition and the results from this competition may be used to fill other similar positions as a result of internal transitions, or other similar permanent or temporary short-term contracts.

Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the PMFRC Privacy Policy.

📌 Employment Coach/Job Developer (Petawawa)
🏢 PMFRC
📍 Petawawa