Enterprise CS Manager — Lead Scale & Renewals (Remote) (Ottawa)

Enterprise CS Manager — Lead Scale & Renewals (Remote) (Ottawa)

12 Oct
|
Spellbook
|
Ottawa

12 Oct

Spellbook

Ottawa

Spellbook is hiring a Manager, Customer Success (Enterprise) to lead and scale a growing team of Enterprise CSMs, driving onboarding, adoption, and renewals. You will partner with the VP of Customer Success & Support to build playbooks, processes, and reporting to enable success at scale.

You will manage ~8 CSMs initially, expanding as needed, with a hands-on coaching approach in a remote-first, fast-paced startup setting.

📌 Enterprise CS Manager — Lead Scale & Renewals (Remote) (Ottawa)
🏢 Spellbook
📍 Ottawa

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