EVENT SPECIALIST

SHOWTECH POWER & LIGHTING | Metro Toronto Convention Centre, Toronto, ON

Be part of the team behind unforgettable events!

Do you thrive in a fast-paced environment, enjoy working with people, and take pride in keeping things organized? Are you someone who can solve problems, juggle competing priorities, and deliver exceptional customer service?

SHOWTECH POWER & LIGHTING is looking for an organized, customer-focused Event Specialist to join our team at the Metro Toronto Convention Centre (MTCC) in downtown Toronto.

We are a leading provider of temporary electrical, lighting, mechanica, production and staging services within the events industry. We believe in the Power of Partnership and work closely with event organizers, exhibitors, show management, and our internal teams to help bring successful events to life.

This is an exciting prospect for someone who enjoys a combination of customer service, event coordination, administration, and on-site problem-solving in a dynamic, ever-changing environment.

WHAT YOU’LL DO

As an Event Specialist, you’ll play an important role in ensuring our clients receive outstanding service and all event orders are coordinated accurately and efficiently.

Your responsibilities will include:

- Deliver exceptional customer service: Respond to exhibitor and show management inquiries by phone, email, and in person, providing timely solutions and professional follow-through.
- Coordinate event services: Work with show management and internal departments to coordinate electrical, mechanical, lighting, and sign-hanging service requests.
- Manage orders from start to finish: Prepare and process customer orders, develop quotes, generate invoices,



process payments, and issue receipts.
- Support event planning: Prepare event documentation, review and plot floor plans, attend meetings, and communicate with clients ahead of upcoming shows.
- Be part of the action on-site: Support exhibitors and show management during move-in and show operations, assist with additional orders and last-minute changes, and help resolve issues as they arise.
- Maintain accurate records: Reconcile transactions, balance daily payments, maintain organized files, and complete post-event audits to ensure all orders are accounted for.
- Stay one step ahead: Anticipate client needs, track upcoming events, send ordering reminders, and help ensure everything is ready before show opening.

WHAT YOU BRING TO THE TEAM We’re looking for someone who is proactive, dependable, detail-oriented, and comfortable working in a deadline-driven environment.

Our ideal candidate has:

- Strong customer service skills and a solutions-oriented mindset.
- Excellent organizational, communication, and interpersonal skills.
- The ability to multitask, prioritize, and adapt when plans change.
- Solid computer skills and proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
- A positive attitude, professional demeanour, and strong team spirit.
- Reliability, punctuality,



and a commitment to delivering quality work.
- Flexibility to work evenings and/or weekends when required.

Experience that will be considered an asset:

- Customer service experience — 3 years preferred.
- Order processing experience — 2 years preferred.
- Event coordination experience — 2 years preferred.
- An accounting background or experience handling payments, invoicing, and financial transactions.

WHY JOIN SHOWTECH?

- Work at the heart of Toronto’s events industry: Be part of the team supporting events at the Metro Toronto Convention Centre.
- Enjoy a varied, hands-on role: Every event brings different clients, requests, and opportunities to solve problems.
- Make a visible impact: Your organization, communication, and attention to detail help create a smooth experience for exhibitors and event organizers.
- Collaborate with a dedicated team: Work alongside colleagues and industry partners who share a commitment to service excellence.
- Build your event industry experience: Develop valuable skills in customer service, event operations, coordination, and client relationship management.

READY TO JOIN OUR TEAM? If you enjoy working with people, thrive on staying organized, and want to be part of the team that helps make major events happen, we’d love to hear from you.

Please submit your résumé to [email protected] with the subject line Event Specialist – MTCC.

Only candidates selected for an interview will be contacted. We thank all applicants for their interest in SHOWTECH POWER & LIGHTING.

Pay: $48,000.00-$53,000.00 per year

Work Location: In person

📌 Event Specialist (Toronto)
🏢 GES Canada
📍 Toronto