Position Overview The Facility Manager plays a pivotal role in ensuring that Hope House remains a safe, clean, functional, and welcoming environment for community members, volunteers, staff, and tenants. Responsible for the overall cleanliness and maintenance of the building and tenant spaces, this role proactively identifies, tracks, and resolves facility issues. Whether performing hands-on repairs or engaging specialized trades, the Facility Manager leads the maintenance process, keeping the Executive Director informed and securing formal approval prior to authorizing third-party contractors.

In addition to physical site management, the Facility Manager oversees key operational and rental administration. This includes managing key distribution, lease agreement execution, rent collection, and addressing tenant or renter concerns in a prompt, professional manner. Serving as an active member of the Joint Health and Safety Committee, the role ensures full compliance with the Ontario Health and Safety Act and maintains high workplace safety standards.

Above all, the Facility Manager is a dependable, adaptable problem-solver who approaches every task with integrity, ensuring the building operates smoothly to support Hope House's broader mission.

Duties and responsibilities

Facility & Operations Management

- Maintenance & Repair Oversight: Proactively identify maintenance issues and ensure they are addressed in a timely manner within budget. Perform routine maintenance directly or contract appropriate trades.
- Building Systems Care: Coordinate with qualified contractors to ensure major infrastructure and building systems (e.g., boiler, HVAC, plumbing, electrical) are regularly inspected and maintained.
- Project Oversight: Oversee special facility-related developments, improvements, and renovation projects.
- Custodial Supervision: Supervise custodial staff and contractors to guarantee that all facility areas, including tenant spaces, are kept clean, orderly, and well-maintained.

Security, Health & Safety Compliance

- Health & Safety Governance: Serve as the management representative on the Joint Health and Safety Committee in accordance with the Ontario Health and Safety Act.
- Emergency & Safety Procedures: Ensure all fire safety, emergency response, and security processes, procedures, equipment, and staff training remain up to date.
- Access Control & Security: Oversee site security systems and manage the distribution, tracking, and collection of building keys.

Property & Renter Administration





- Rental Agreements & Management: Establish and oversee all facility rental arrangements, including preparing lease agreements, collecting payments, and resolving tenant or renter issues.
- Supply Inventory: Monitor and maintain cleaning supplies and facility materials, placing orders with approved suppliers as needed.
- Fleet Management: Coordinate routine maintenance, licensing, permitting, and care for all organization vehicles.

Organizational Reporting & Leadership

- Executive Liaison: Maintain continuous communication with the Executive Director regarding facility status and obtain formal authorization prior to committing funds or approving third-party trade contracts. (Reports directly to the Executive Director).

Qualifications

- Facility & Trades Experience: 3+ years of experience in facilities maintenance, property management, or trade oversight (e.g., HVAC, plumbing, electrical, carpentry).
- Vendor & Service Management: Proven ability to source, contract, and manage third-party service providers (cleaning staff, specialized trades, security contractors, fire safety inspectors).
- Asset & Access Control Management: Experience managing physical key systems, electronic access control, and alarm/security monitoring systems.
- Fleet / Vehicle Oversight: Knowledge of routine preventative maintenance schedules for organizational vehicles and basic fleet administration.
- Physical Capability: Ability to lift up to 50 lbs, climb ladders, navigate narrow/steep stairwells typical of historic buildings, and perform basic hands-on repairs or minor maintenance tasks.
- Digital Literacy: Familiarity with basic office technology and software (e.g., Google Suite or Microsoft Office, email, digital maintenance requests, security app software).
- Safety Compliance: Strong working knowledge of workplace health and safety practices, hazards, and emergency response procedures.
- Community / Non-Profit Alignment: Strong interpersonal and communication skills to interact thoughtfully with staff, volunteers, vendors, and community members using the building space.

Given that the role operates out of a historic church structure,



these preferred credentials and knowledge areas will add significant value:
- Heritage Building Familiarity / Training: Experience or demonstrated knowledge working with older or heritage-designated structures (e.g., historic masonry, boilers/steam heating, outdated wiring/plumbing systems, specialized roofing maintenance).
- Professional Certifications (Preferred):
- Facility Management Professional (FMP) or Certified Facility Manager (CFM) from IFMA (International Facility Management Association).
- Property Management / Building Operator Certification (e.g., BOMI International certifications like SMT or SMA).
- Safety & First Aid Certifications:
- Standard First Aid & CPR/AED certification.
- WHMIS Training (Workplace Hazardous Materials Information System).
- Completion of Ontario Health and Safety Representative (HSR) training or Worker Health & Safety Awareness.
- Valid Driver’s License: Clean driving record (Class G in Ontario) to transport supplies or manage vehicle servicing.

Compensation and Details

- Hours: Average 12-15 hrs/week, part time permanent position
- Days of work to occur between Monday to Friday
- Start Date: November 2, 2026
- Salary $23/hour
- This position is an in-office role. Office located at 10 Cork Street East, Guelph ON N1H 2W8

About Hope House Guelph Community Food Centre Hope House Guelph Community Food Centre provides support to vulnerable individuals, including the unhoused, employed, unemployed, and those facing various challenges. Our programs and services aim to promote independence while upholding dignity, belonging, and empowerment. Hope House offers a range of services such as a Food and Clothing Market, Healthy Living programs, the Guelph Community Backpack Project, a daily Café, Affordable Gift Market, and more to assist community members.

Our vision is to help community members achieve their fullest potential, with a mission to enhance the well-being of vulnerable adults, youth, and children through immediate relief and ongoing support.

To learn more visit

Next Steps

- Please email your cover letter and resume, specifying Facility Manager in the subject line, to [email protected] by 11:59 pm October 18, 2026.
- Please include in your cover letter the answer to the question, “Why do you believe you are a good fit for this role?”

Pay: $22.50-$23.00 per hour

Benefits

- Dental care
- Extended health care
- Vision care

Work Location: In person

📌 Facility Manager (Guelph)
🏢 HOPE HOUSE GUELPH
📍 Guelph