Jolera in Ottawa, Ontario, is seeking an experienced Technical Support/Field Services professional to deliver remote and in office IT support for MSP clients. You will handle service tickets, troubleshoot issues, and coordinate with onsite technicians across various client locations in the city, with travel up to 30-40% as required. The role requires 3–5 years in technical support, relevant certifications, and strong communication skills.
📌 Field & Remote IT Support Specialist (Ottawa)
🏢 Jolera
📍 Ottawa