Enhance your technical support career with Deveraux as a Field Support Technician in Calgary. This hands-on role focuses on smart access control systems across our residential portfolio in Calgary and Edmonton. This position supports Deveraux's smart access control platform, acting as the first contact for any hardware, software, or network issues on-site.

You will collaborate with the software development team and property management staff to troubleshoot and resolve challenges efficiently. Frequent travel may be required to support the launch of new sites in Toronto. Key Responsibilities:

- Serve as the initial contact for access control system issues
- Diagnose basic network problems as needed in office




- Triage issues and escalate to the software team efficiently
- Program and test access control devices in the field
- Conduct training sessions for staff on device usage Requirements:
- 2-4 years in technical support or access control roles
- Diploma in IT or related field preferred
- Proficiency in networking fundamentals required
- Experience with mobile apps or cloud platforms
- Valid driver's license and availability for travel Support Calgary and Edmonton communities by delivering exemplary technical assistance at Deveraux.

📌 Field Support Technician at Deveraux (Calgary)
🏢 Deveraux Group of Companies
📍 Calgary